PUMPKIN CAR STEREO SUPPORT CENTER

Hi, you can connect the Bluetooth ODB2 adapter with your smartphone to check.
If it can work with your smartphone, it's possible that the Bluetooth OBD2 adapter is not compatible with our unit.
If it neither work with your smartphone, it must the Bluetooth OBD2 adapter is broken.
Regards

Hi,the blue icon on the home screen is a factory default design and it could not be removed.
Regards

Hi, if you bought the units from us, could you please first tell us your order number? Cause this new RCA cable and new mic is just used for one kind of our unit, hope your understanding. As you can know from the below other forum, the microphone quality can hard be solved completely. http://forum.x...

Hi, normally our unit can support this ELM327 interface ODB2 adapter with 4 digit pin, please try to set our unit bluetooth pair password as same as the OBD2 adapter password 6789. Then you can refer the below tutorial video to connect the OBD2 adapter to our unit, hope some help. https://www.youtub...

Hi, could you please install our latest firmware to check?
Here is the link for you.
https://mega.nz/#!MFcw0KZC!xlkrqN3E_v9G ... yYllst3oxc
You can refer to below forum to download and install it.
viewtopic.php?f=18&t=14
Regards

Hi, the preinstalled navi app is just used offline.
You can also use some other online maps, such as Google maps and waze.
Regards

Hi, could you please first do a factory settings restore? If this does not help, maybe the maps file is broken, here is the link of the maps, you can try it to check. https://mega.nz/#!ZR9UCJpY!J2HFxfryvRcxhxCHVb37EyP3ENt65IktJx0u8xXFvE8 You can refer to the below forum to download and install it. h...

Hi, sorry for the late reply due to the weekend. With respect of your issue, you can first press the RST hole or do the factory settings restore to check. Cause the new released android 5.1 system does not perform as well as the android 4.4, it may have some place need to be improved. Please tell us...

Hi, sorry for the misunderstood brought to you.
You can contact our amazon seller to confirm which real unit you will get when you place an order.
I think you will get an android 5.1 unit.
Regards

Hi, we will arrange to send the new touch screen to you ASAP.
Normally it takes 12-28 business days to arrive, hope your patient waiting.
Any questions, please contact us feel free.
Regards