PUMPKIN CAR STEREO SUPPORT CENTER

Hi, I understand, if you have any other questions, please contact us or our amazon store customer service.
Regards

Hi, you must misunderstood the "key study" app.
Actually it's used for your original steering wheel control based on analog resistance signal.
It does not matter with the hard button which come from the factory default design.
Regards

Hi, glad to hear you got Bass again. About the android 5.1.1 for the RK3188 MTCC, as you know that we do have the 5.1 Andriod now,  but I am so sorry to tell you that 4.4 Android can't be updated directly to 5.1 Android because of the machine firmware' limitation.  That means the unit with 5.1 Andro...

Hi, sorry to forget tell you that you can give us your ebay buyer ID cause you bought the unit from ebay store.
If you have already contacted our ebay customer service to return it for repair, please keep communication with them.
Regards

Hi, the new external mic and the new RCA cable had been sent out with the tracking number RS588141239NL .Normally it takes 12-25 business days to arrive. The factory testing report shown that the mic cable did not have the high quality audio channel, so they designed the new RCA cable which improve ...

Hi, we don't have your country map, if you bought the android unit from us, you can use the online maps, such as Google maps and waze.
If you bought the wince unit from us, you can buy another maps for wince unit.
Regards

Hi, sorry that our unit does not perform as well as your phone. Both of them have android system and support to connect wifi, but they have some different on the configuration of hardware, hope your understanding. If you don't know how to follow the other clients sharing, we suggest you can use your...

Hi, if you follow all our suggestion on the unit and try different iPod, sorry that I don't have further solution because I can hardly get the real reason which bring the iPod problem.
Regards

Hi, sorry for the late reply due to the weekend. About the "cigar lighter not working", it does not matter with our unit, could you please go to your local auto shop to check? Or if you think it's our unit problem, would you mind take a video, upload it to youtube, then send the link to us...

Hi, could you please tell us your order number?
With respect of you issue, does the USB DVR work as it should ? And we need to know your current system version, that's important for us to provide you best solution.
Regards