PUMPKIN CAR STEREO SUPPORT CENTER

Hi, that's a weird issue, in our lad, we test the navigation on our unit, it works when we press back to the home screen. Could you please go to the Settings--GPS to check if you open the GPS listen and if you can hear the voice announce when the unit shows the navigation screen? If possible, would ...

Hi, could you please tell us your order number? Regarding the wifi signal issue, as you mentioned, the wifi reception has relation with the distance between the unit and the router. It does not matter with the firmware and the usb wifi device when the unit could receive wifi signal. You may try a wa...

Hi, could you please first tell us your order number or product SKU? Normally our unit can support max 32GB sd card or USB device to play music and video. We rarely got your described issue, could you please take a short video to help us check? And you can press the RST hole or do a factory settings...

Hi, this size of product RQ0264 is 178x100, and and it comes with a frame. So you may not worry about the unit size for your special 2DIN frame. But pleas notice, this is an universal unit with ISO power cable, if your car has canbus system, you have to buy a adapter to make your car work as it shou...

Hi, the canbus loom is factory default design and it can no be changed. As we know, most of the aftermarket radios work with the ignition signal controlled by the keys, some need to be decodered by the canbus box, just like our unit RQ0362 and your car golf MK5. If your car has the special mode whic...

Hi, it's possible that our unit does not support to connect your gaming device, normally the unit functions will be shown on the website listing. Our unit can only support to play music or video from USB, and it supports to connect phone or OBD via bluetooth. About the bass in your sound system, it ...

Hi, this unit support to connect an external amplifier but it does not support to change or change the external amplifier.
Regards

Hi, here is the link of the maps from the factory.
https://mega.nz/#!ZR9UCJpY!J2HFxfryvRcx ... x0u8xXFvE8
You can follow the below forum to download and install it.
viewtopic.php?f=20&t=27
Regards

Hi, cause we rarely got this issue from our clients, would you mind take a video about the open door display error?
The factory don't tell us any change about the canbus for VW.
So we need your video to discuss the problem, and we will try to give you solution, hope your understanding.
Regards

Hi, sorry for the trouble brought to you. But from the MCU version you sent, it does not come from the factory, I don't know if you install the MCU file from other place. So you can try to install the factory MCU to solve the problem. And my amazon customer service colleague told me, she sent you th...