PUMPKIN CAR STEREO SUPPORT CENTER

Hi,
Sorry for the same trouble caused.
Before we get the solution from the factory, you can download other third party weather app from Google play store and drag it on the second or third main screen on the unit and choose to use it.

Hi, with respect of your issue, could you please tell us what kind of your car? Does it have canbus? Could you please check if you connect the cable tightly or you do some wiring modification? We suggest you unplug the head unit power cable for half a hour, after that, reinstall it check again. If p...

Hi chris, For the external mic, normally we send it to our clients as a gift, cause our unit have the built in internal mic. When you plug the external mic, then it will work automatically, but if you close the external mic or mouth to the internal mic hole, sometime both the two mic work. So we sug...

Hi, sorry that our special radio for Mazda 3 2207 also does not work with the board computer, sorry about this.
We will feedback this issue to the factory and hope they can try to make the board computer work on our unit in the future.
Regards

Hi, this unit can only support to display the DVD image on the rear monitor and at the same time the front unit run the navigation, if want to play the video from the sd card or USB stick, the rear monitor will display the same image as the front unit. If you want to keep the video from sd card or y...

Hi, could you please tell us the current firmware version on the unit?
You can enter the Settings--about machine to check it.
If it's not the latest, we can send the new firmware and the installation to you.
Regards

We checked you issue on the same Parrot software, when my colleague call me, the unit shown his name, could you please double check it?
If possible, would you mind take a short video and upload it to Youtube, then send the link to us? we will check it and try to help you solve it.
Regards

The factory are trying to test the weather app issue, once we get a reply from them, we will post it on the forum, hope you can understand.

Hi, could you please tell us more details about the unit? such as the purchase link or the order number?
We need this information to help you check and give you accurate and good solution.
Regards

Hi Adam, Regarding your issue, could you please follow the below video to check? Please do it step by step: 1、Long press the RST about 15 seconds,then release the RST,hear 1 "beep"; 2、Press the pow button and the “RST” in the same time for 15 seconds, then release the RST (but don't releas...