PUMPKIN CAR STEREO SUPPORT CENTER

Hi, regarding your issue, cause the unit you bought is an universal model, it can not work with the unit which switch on/off controlled by the canbus system, we had sent you the firmware for this unit via email, you can try to install it to check. Hope it can solve the problem.
Regards

Hi, about the navi system problem, sorry about this, maybe the maps file is broken, you can take some picture or a short video about it? Then send it to our customer service email box : support@autopumpkin.com We can send the latest map files from the factory, normally you can install it to solve th...

Hi, could you please restore the factory settings and set the Reversing X-mirror again to check? If this does not help, would you mind take some picture or a short video to help us get more details? We will try to give you positive solution.
Regards

Hi, this unit C0363 does not support the Dual Zone function, it only support to play DVD video on both HU and rear screen.
Regards

Hi, this unit had been stopped production long ago, if you want to get the firmware for this unit and try to install it to solve the problem, you need to send us the picture "About tablet", we need to send it to the factory and ask if they can provide the firmware.
Regards

Hi, about the GPS antenna, could you please tell us what problem the GPS had? If you want to get a replacement antenna, you can contact our customer service to get it, or you can buy a new antenna from your local, it's more fast. We suggest you first check if you connect the GPS antenna tightly, the...

Hi, the map files can only be installed into the GPS card and save them on the internal memory, you can download the app into the sd card, normally it will automatically save on the 1GB machine memory, and you can manually remove it to the inner memory of the sd card, but it can not be installed and...

Hi, normally your car have the canbus system to control the swc, if you bought the universal unit from us, then it can not work with your swc. And cause different suppliers have different power cable and canbus decoder, our unit is not compatible with the Can Bus ISO Adapter which was used for your ...

Hi, Would you mind tell us where and when did you bought the radio from us? Could you please give us your order number and purchased link so that we can check it for you? Those information are very important for us to provide you the accurate and good solution, hope you can understand.
Regards

Hi, our unit C0224 does not support to adjust the image from the reverse camera, could you please check if the installation position of the reverse camera is not right, if you check it but it still does not help, would you mind take some picture to show us the image?
Regards