Touchscreen

[bayliss53]

Hi

Had to do a factory reset and even though most of the stereo is working as normal the touchscreen doesn't seem calibrated at it's edges. I can use 80% of the screen but symbols like the home button on the screen won't recognise I have touched it and when the keyboard shows if you touch the space bar then it thinks you are touching the letters above which also means I cannot touch the button to change from letters to numbers even to put my password into set up wifi. Please help.

[Jammy]

Hi,
.please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Regards

[bayliss53]

Hi

Spoke to yourselves earlier this year and was told I could order a replacement touch screen for my stereo Android DAB stereo as per attachments. Can I order one please and what info do you require from me to do this.

36087382_10211745071651233_435101996928729088_n.jpg (143.99 KiB) Viewed 1089 times

36039196_10211745066051093_3999239440252796928_n.jpg (181.29 KiB) Viewed 1089 times

36200001_10211745063851038_752637330078040064_n.jpg (174.86 KiB) Viewed 1089 times

Regards

Peter Bayliss

[Jammy]

Hi,
please directly contact the pumpkin customer service or write to support@autopumpkin.com to change the touch screen.You can just attach your first photo and tell them your unit model is 11-C0363 .
Regards