[3G dongle] How to use the 3G dongle on pumpkin unit

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[3G dongle] How to use the 3G dongle on pumpkin unit

Postby Jammy » Fri Sep 02, 2016 10:18 am

Recently some of our clients said that they could not use the 3G dongle come with our pumpkin unit.
So I'm writing to inform the steps how to use the 3G dongle and something need to be noticed.
Cause our unit can only recognise the WCDMA network type sim card, the data-only sim card is compatible with 4g and lower, but the 4g and lower from different provider have different signal band.
You can contact your provider and ask if they can provide the WCDMA network type sim card.
So please first make sure you get a 3G Internet WCDMA SIM card from your local.
Normally you just need to plug the 3G dongle into the rear USB port, and turn on the unit, wait about 3-5 minutes, then the screen will show a 3G signal icon. It starts red light ,then it will be flashing blue light.

One of our clients who bought an android unit from us said that he did not understand why he could not find the APN settings.
The factory told us that the android unit did not need the APN input.
But if you want to try it, here is the link of an APN app.
https://mega.nz/#!0RMjHSKa!cNf6MTPUBRnJ ... _CFiiLlspQ

You can refer the below video to check if the 3G dongle could work on your PC.

If is, it's the sim card not compatible with our unit.
If not, it must the 3G dongle broken, you can contact us to get an exchange.

Any assistance, please contact us for free.
Regards



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