RQ0261E remote problems

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monette
Posts: 53
Joined: Sun Nov 06, 2016 5:47 pm
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RQ0261E remote problems

Postby monette » Fri Dec 28, 2018 8:32 am

Dear Pumpkin,

I have this RQ0261E one year old Naviceiver and it start making following problem.

Ii automaticlly start turning on & off Volume up and down like someone is pressing the remote buttons.
It never did it before.
I removed the battery out of the remote and it still does it. Second I have covered the IR Sensor on the Stereo it still does it.

What can be the root cause for this trouble. I assume it is drivern by some hardware issue. I hope not that means it is already defect after a year.
I hope you can give me some sold support to find out what the problem is.

Regards
Monette



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: RQ0261E remote problems

Postby Jammy » Sat Dec 29, 2018 8:54 am

Hi, there should be something wrong with the key board . You can contact the pumpkn customer service or write to support@autopumpkin.com to change the board. You need to take apart the unit referring to this video .https://youtu.be/IHtPs9rZtOI
Regards


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