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Unit's sound totally disappeared suddenly

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Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
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Unit's sound totally disappeared suddenly

Postby Muhanad » Fri Jun 14, 2019 10:52 pm

hi,

My unit's sound disappeared suddenly.
i checked the wires and every thing are connected correctly.
i wonder the reason.
need your urgent help please.

My UNIT SKU: 11-C0363-US-A.

Order #100004553 (placed on March 30, 2016 6:46:11 AM CST) from autopumpkin.com



Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Muhanad » Mon Jun 17, 2019 6:25 am

REMINDER

Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Muhanad » Tue Jun 18, 2019 9:52 am

Hi,

Actually today when i turn the unit on, the sound came back for minutes then disappeared suddenly.
this case occurred three times then no sound was exist.

kindly find below video.

https://youtu.be/eoO8pbxjiCE

waiting your kind help.


With best regards.

Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Muhanad » Wed Jun 19, 2019 9:20 am

kind reminder.

please help.

Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Muhanad » Fri Jun 21, 2019 6:22 am

waiting your kind reply.

Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Muhanad » Sat Jun 22, 2019 5:59 am

:(

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Unit's sound totally disappeared suddenly

Postby Jammy » Tue Jun 25, 2019 7:36 am

Hi,
Sorry for the trouble. Would you please tell me your order id? When you bought the item? I will let the customer service contact you.
Best regard,
Jam

Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Muhanad » Thu Jun 27, 2019 8:53 am

Hi

Order #100004553 (placed on March 30, 2016 6:46:11 AM CST) from autopumpkin.com

My UNIT SKU: 11-C0363-US-A.

thanks

Jammy
Posts: 6905
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Jammy » Fri Jun 28, 2019 9:01 am

Hi,
You need to change the mainboard. When you bought the radio from us? I can check it for you.
Best regards,
Jammy

Muhanad
Posts: 31
Joined: Thu May 17, 2018 12:47 pm
Contact:

Re: Unit's sound totally disappeared suddenly

Postby Muhanad » Sat Jun 29, 2019 5:15 am

Hi,

Placed on March 30, 2016 6:46:11 AM CST) from autopumpkin.com

thanks,


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