CN10-02308B/ Unit is freezing with Navi Software

[tdr01]

Hi Jammy,

My unit is freezing after a time period when I`m using a navigation Software like Sygic, or IGO.
I didn`t have this problem with a very old Android version 4.4.
I talked to other colleagues who are using the latest pumpkin with Android 8 and they didn`t have this problem.
Is there a newer Android or a workaround available?

CN10-02308B-13-Y0251-DE-A
Pumpkin 6.95 Zoll Doppel Din Android 7.1 Universal Autoradio 8/Octa-Kern RAM:2GB+ROM:32GB

Thx for your support.
Cheers
Thomas

[Jammy]

Hi there,

Thank you for post.
Where did you purchase the product?>
Do you have order ID or number?
Thanks.

Regards,
Jam

[tdr01]

Hi Jammy,

I bought it direct at Autopumpkin.de
Order #500003317

Cheers
Thomas

[Jammy]

OK,I have transfer your question to our customer service.
She will follow your issue.
Thanks.

Regards,
Jam