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PUMPKIN CAR STEREO SUPPORT CENTER • SatNav - 2 USBs and intermittently the SD card will not work
Page 1 of 2

SatNav - 2 USBs and intermittently the SD card will not work

Posted: Fri Jun 04, 2021 4:16 am
by Sulla
Hi,

I have a Pumpkin unit, with satnav, 2 USB ports and an SD card [+SD card for SatNav]

The last couple of months, its been dropping USBs, saying no USB, these USB's are ones its played for a long time with no issues.

Now the SatNav - 2 USBs and intermittently the SD card will not work. All same error. [No device - USB - SD attached]

Can I reload the win CE system? Or can youlet me know of a way to get my ports working. I bought the unit abt 2 yrs ago on Ebay.

Attached is screenshot of my device.

Regards - Shaun Wallace

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Fri Jun 04, 2021 11:36 am
by Jammy
Hello
Thanks for your message.
We would like to recommend a suitable head unit for your car. For better confirmation, could you please show us pictures of the original car plug and dashboard? We look forward to your reply.
Best Regards
Autopumpkin

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Fri Jun 04, 2021 4:01 pm
by Sulla
Hi,

I DO NOT want a new head unit. I am not gonna buy one every 18-24 months!

I simply want this one to work, unless you are saying that 18 months is the limit to expect a head unit to function. I like the unit I have, Igo maps is great and sound is great when USB/SD are working. Is there a way to install WinCE?

I had the unit fitted professionally, I would not even know how to start to remove it. TBH it should not be needed.

I will get pictures of unit ASAP

Regards - Shaun

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Wed Jun 09, 2021 8:15 am
by Jammy
Hello,
Thanks for your message.
For better confirmation, could you please tell us your order number item number and
send us a screenshot of your order information? Those information are very helpful for us to provide you with an appropriate solution.
Looking forward to your reply.
Best Regards
Autopumpkin

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Wed Jun 09, 2021 9:12 am
by Sulla
Hi,

I bought this on Ebay over a year ago, I DO NOT HAVE the order number etc.

I posted the information in the "ABOUT" screen.

Its running win CE. There must be a way of installing this?

No my actual SatNav has stopped working. This really IS NOT funny.

Shaun

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Fri Jun 11, 2021 11:00 am
by Jammy
Hello
Thanks for your message
Please download new map and replace your current version
EU MAP: https://mega.nz/folder/jL4A0a7Y#UofFbOdJpbSipGgTA2Attg
Best Regards
Autopumpkin

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Fri Jun 11, 2021 12:11 pm
by Sulla
Hi,

Thanks for the link. My Nav says "cannot find SD Card" when I try and use SatNav [IGO]

The only part working correctly [sometimes] is the other SD card.

This is why I am wondering if its possible to reinstall windows CE?

I have reset head unit and nothing changes. I really need some help here. I love my head unit!

Regards - Shaun

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Sun Jun 13, 2021 8:25 pm
by Sulla
BUMP

I need support, my satnav is NOT working neither are the 2 USB's. I have one working SD slot, NOT the SatNav slot.

There must be a fix, reinstall Windows CE etc.

Shaun

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Wed Jun 16, 2021 10:42 am
by Sulla
Ok,

Here are more photos of the unit which may help.

2 X USB's not working.

1 X Nav SD not working [Nav says no SD Card]

1 X SD Card - Still working.

Can you PLEASE tell me how to fix this.

Regards - Shaun Wallace

Re: SatNav - 2 USBs and intermittently the SD card will not work

Posted: Thu Jun 17, 2021 10:18 am
by Jammy
Hello
Thanks for your message
Could you please supply us the SKU number of your car radio?
Best Regards
Autopumpkin