Firmware request

Technical file download link of PUMPKIN device

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picha
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Firmware request

Postby picha » Tue Aug 02, 2016 6:15 pm

Having some software troubles,(cant boot up)
would like to try an update with your firmware, if you could send me a link please
Radio: Pumpkin, din 2, 8 Zoll, VW, LM-W0354-DE, 800x480



Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware request

Postby Jammy » Wed Aug 03, 2016 10:39 am

Hi, could you please tell us when you bought the unit?
Regarding your issue, maybe it's not the software problem. But you can download the firmware and install it to check.
Here is the link for your unit W0354.
https://mega.nz/#!tNVCTbJQ!zEE5SFG473zs ... zMI9P2eUKk
You can refer the below forum to check.
viewtopic.php?f=19&t=15
Regards

picha
Posts: 5
Joined: Tue Aug 02, 2016 6:11 pm
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Re: Firmware request

Postby picha » Wed Aug 03, 2016 1:51 pm

Im sorry, but since the post wasnt online i couldnt chance the radio.
My Correct Radio is : 11-RQ0368-DE-A !!!
I bought it on amazon.
Thank you!

picha
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Joined: Tue Aug 02, 2016 6:11 pm
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Re: Firmware request

Postby picha » Wed Aug 03, 2016 1:53 pm

And i bought it like two weeks ago. Android 5.1.1

manus
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Joined: Wed Aug 03, 2016 2:10 pm
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Re: Firmware request

Postby manus » Wed Aug 03, 2016 7:48 pm

Good morning,
I would like to request the latest firmware update available for my Android car stereo pumpkin, HU SKU number: KD-C0348, attached as screen, the order number of ebay is: 171763311302 - ORDER DATE: September 9, 2015.

waiting for your reply, thank you.
Attachments
model4.jpg
model4.jpg (118.4 KiB) Viewed 2489 times
model3.jpg
model3.jpg (117.98 KiB) Viewed 2489 times
model2.jpg
model2.jpg (119.01 KiB) Viewed 2489 times
model1.jpg
model1.jpg (117.43 KiB) Viewed 2489 times

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware request

Postby Jammy » Thu Aug 04, 2016 3:19 am


Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Firmware request

Postby Jammy » Thu Aug 04, 2016 3:24 am


picha
Posts: 5
Joined: Tue Aug 02, 2016 6:11 pm
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Re: Firmware request

Postby picha » Thu Aug 04, 2016 2:19 pm

Sadly the Firmware update dosent work...
Here are the Errors i get:

Tried 2GB sd, 8GB Sdhc and 16GB Sdhc, all Fat32, tried gps slot aswell as the normal sd slot. Also tried via USB. Nothing worked.

Is it a Hardware Error? Or is there any chance i could try something different?

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware request

Postby Jammy » Fri Aug 05, 2016 8:50 am

Hi, you can try the last time to flash the firmware and MCU at the same time.
Here is the of the MCU for your unit RQ0368.
If this still does not help, maybe the android board has problem.
You can choose to return it back to repair or write to our customer service "support@autopumpkin.com"to get the other solution.
Regards

picha
Posts: 5
Joined: Tue Aug 02, 2016 6:11 pm
Contact:

Re: Firmware request

Postby picha » Sat Aug 06, 2016 2:33 pm

ok, so the mcu installation went through without problems, but it still says it cant find the firmware image. think i have to send it to repair.
Thanks for your help!!!


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