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PUMPKIN CAR STEREO SUPPORT CENTER • Cant configure HSUPA modem
Page 1 of 1

Cant configure HSUPA modem

Posted: Sat Jul 20, 2019 11:35 am
by VecShu
Hi, im trying to configure and HSUPA modem like this: https://imgur.com/PEdAFaH
Ive tried in the computer and its works well but in the radio it doesnt work, cant connect.
i think its maybe i cant select the connection type: https://imgur.com/ulmyujh
I can select but there is no button to "accept" or "ok" or something, the only thing i can do is press anywhere in the screen and go back to the menu but still say "nothing selected"
Ive tried too with an external app called "ppp widget 3" but its says "no root access" https://imgur.com/Q7NlUl2
Hope you can help me!
Thanks

Re: Cant configure HSUPA modem

Posted: Fri Jul 26, 2019 6:47 am
by Jammy
Hi,
Actually, you do not need to select any connection type. You can just insert the HSUPA modem.
If it does not work, you should check if your sim card is 3g with WCDMA format. I checked your picture, there is no signal. The problem shall be with the sim card. Cheers
Best Regards,
Jammy

Re: Cant configure HSUPA modem

Posted: Mon Jul 29, 2019 9:53 pm
by VecShu
Hi,
The question is that its works in pc but dont work in pc, ill try a bit more and tell you if i can fix it

Re: Cant configure HSUPA modem

Posted: Thu Aug 01, 2019 9:39 am
by Jammy
Hi,
Please take your time. Any problem, please feel free to reach us. Cheers
Best Regards
Jammy