Unit keeps closing the dab app RQ0370E

[Tickover]

Hi
My unit ramdomly stops the DAB screen and then stops playing the music is there an update for it, I have had it since Jan 2017 and never updated it

thanks

[Jammy]

Dear customer,
Thanks for your message.
For better confirmation, could you please tell us your order number and item number?
We look forward to your reply.
Best Regards
Autopumpkin

[Tickover]

Hi
My order number is Order 500001676

thanks

[Jammy]

Hi, Tickover
Sorry, wo do not have new firmware for this car stereo
Could you please delete the DAB and download a new one?
https://mega.nz/#!l3AFhAja!7pLVk0-FM8-P ... Vd8O2TJVc8
Best Regards,
Jammy

[Tickover]

that link says The file you are trying to download is no longer available.

[Tickover]

Also the whole unit keeps freezing any ideas?

[Jammy]

Hello,
Thanks for your message
Could you please take a video of the radio's issue?
Best Regards,
Jammy

[Tickover]

i will do i where do I send the video to?

[Jammy]

Hello,
Thanks for you rmessage
Maybe you can send the video by WeTransfer.
Best Regards
Jammy.