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No more IGO Navigation and video while moving
Posted: Sun Jan 03, 2016 2:42 pm
by tmmcrl
helo sir.
after an hard reset of device, i can't find anymore IGO Navigator and cannot whatch videos while moving.
can i use another default home page ? i do not like the actual home page
how can i fix this??
thank you
Re: No more IGO Navigation and video while moving
Posted: Tue Jan 05, 2016 2:13 am
by Andy
Hi there
Sorry for replying you late, we just get back to work from the New year holiday, hope you can understand.
Could you please tell me your order number so that I can check it for you?
Regards!
Re: No more IGO Navigation and video while moving
Posted: Thu Jan 07, 2016 10:48 am
by tmmcrl
order n. 500000151
Re: No more IGO Navigation and video while moving
Posted: Fri Jan 08, 2016 2:35 am
by Andy
Hi There
Thank you for your reply!
If you didn't erase the map sd card, then the map software is still in the card. You just need go to apk installer to choose apk file to install from the map card.
For the warning message while watching video, please go to setting---driving safty---enable the allow watch video option.
And the home page is not able to change my friend, but you may can search on google app playstore to check if there is any other launcher app, they may help you to change to other desktop page.
Regards!
Re: No more IGO Navigation and video while moving
Posted: Sun Jan 10, 2016 8:04 pm
by Henning
Good day.
When pressing Navi or starting IGO app, there is an error message that no map data is on the card.
This is from new installed unit.
Shall the IGO be uninstalled and re-installed from apk folder ?
Re: No more IGO Navigation and video while moving
Posted: Mon Jan 11, 2016 1:10 am
by Andy
Hi there
Sorry for replying you later due to not work at weekend.
Yes, you need to uninstall the old app from the radio, and then reinstall the new one from the new folder.
Regards!