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PUMPKIN CAR STEREO SUPPORT CENTER • If you have problem with your unit - Page 2
Page 2 of 3

Re: If you have problem with your unit

Posted: Mon Jul 31, 2017 1:56 am
by Jammy
Hi,
You can try this firmware.If it doesn't help ,you can contact the customer service where you bought the unit to get an new touch screen.
https://mega.nz/#!lFVVWS7Q!WvezHo2glWLu ... BNYnqVArUE
Regards

Re: If you have problem with your unit

Posted: Wed Aug 02, 2017 8:34 pm
by corsar1947
Hallo and Good Evening,
with the Pumpkin Model :
Amazon Bestellnr : 303-2770266-3577120
Radio : SKU: CN01-02202B

i have a Problem . if i start the Car, then after 2-3 minutes The radio makes a very loud noise
a very loud DING DONG
this come only one time after the start.
How can I light off this signal ??
the same Problem i had before with my other Pumpkin Radio with Android 4.4.4

Re: If you have problem with your unit

Posted: Thu Aug 03, 2017 8:54 am
by Jammy
Hi,
please show us a video directly so that it is easier for us to find the key problem.
Regards

Re: If you have problem with your unit

Posted: Fri Sep 01, 2017 8:16 pm
by Lord_Winchester
Hi.
Ich have a Problem with your Product:


Pumpkin 7 inch Double Din Android 7.1 Universal Car Stereo/Radio/DVD Player for Ford(silver)

SKU: CN01-05304S

Order Nbr: 500002571


bought at Autopumpkin.de


If i´m trying to connect an OBD2 Reader via Bluetooth, it takes about 5 Minutes to Pair.

Once it´s paired, i can read out all the Datas from my Car.

The App i´m using is DashCommand.

Everything works fine.


Then i turn the car off and wait untli the Radio shut of completely, restart the Radio and even if the Bluetooth Manager shows the "Android Vlink" still paired, DashCommand fails to reconnect to the device.

The only way to reconnect is by unpairing the Radio, rebooting, pairing again (takes 5 Minutes again) and setting up the DashCommand setting again.


On the preinstalled Version of Torque it´s not working at all.




For comparison, on my Android Smartphone Also running on Android 7.x everything just works fine.


I also tried a Wifi dongle, which is not working at all.


Bluetooth dongle is the

Vgate iCar Pro Bluetooth,



Wifi dongle is


Vgate iCar 2 Wifi

Re: If you have problem with your unit

Posted: Mon Sep 04, 2017 7:49 am
by Jammy
Hi,
We don't know the OBD you bought.You can contact the OBD seller to provide you suited software and so on.
Sorry to unable to help you. Or you can consider purchase our OBD.It has been tested that support your unit by using Torque.
Regards

Re: If you have problem with your unit

Posted: Fri Oct 06, 2017 7:16 pm
by szili7204
I have a lot of trouble with the radio! Continuously hang, useless !!
Serial number:50010c351302010b07e0fa5133504b52
MCU version: MTCC-KLD6-V2.97
Aug 02 2016 10:35:08

Android
5.1.1
1024x600

Kernel
3.0.101+
rocky@hctr930 #28
Wed Mar 22 17:25:20 CST 2017

Build
rk3188-userdebug 27032017.11:28:24

Re: If you have problem with your unit

Posted: Tue Oct 17, 2017 10:05 pm
by emzammit
Hi, I purchased the Pumpkin Head Unit on the 5th Oct 2017

eBay item number: 162596992594
Model: px3 (1024x600 0)
SKU: CN01-02306B

MCU Version: MTCD_KLD_V2.60b_1 Aug 21 2017 16:24:16
Android Version: 7.1.2

The problem I am experiencing is that when I insert a USB stick in one of the 2 USB ports (Music or Movie) the GPS card becomes unavailable and the navigation software crashes and will not start again until I remount the GPS sdcard.

Once I remove the GPS card and re-insert it, it works as normal again. It also works when I click on mount sdcard.

It's a bit of a pain as you can't use the Navigation.

Thank you.
Any assistance to fix this would be appreciated.

Re: If you have problem with your unit

Posted: Thu Oct 19, 2017 7:35 am
by Jammy
Hi,
we tested the same unit according to your problem,but didn't find anything wrong. You can try to change the USB stick. If this still doesn't help , you can flash this firmware.
https://mega.nz/#!hIV3UaQD!wZKfYU0LMXJf ... FMCUgBEc00
Regards

Re: If you have problem with your unit

Posted: Fri Oct 27, 2017 3:53 pm
by BPepper
I have been having issues with KD-C0235-US1-A - 6.95in unit for quiet some time. The fm radio will not tune in channels, google play store does not connect, weather application no longer works, nav program no longer loads.... Can you suggest a new model with a proven track record for replacement with a better fm tuner? I am not opposed to flashing new firmware but have not been able to find any. This is a rk3188 a9 1.6ghz quadcore w/ ddr3 1gb ram/ 8gb rom.

Re: If you have problem with your unit

Posted: Mon Oct 30, 2017 12:09 pm
by Jammy
Hi,
this is the firmware suiting your unit.You can have a try.
https://mega.nz/#!pE9RkSYQ!9keYflM6RSJ0 ... veW7UV9MA8
Did you buy it long before? We suggest you purchase the new coming unit CN01-02306 which come with android 7.1,2GB RAM and 32GB ROM.The radio reception of this unit is quite good.
Regards