PUMPKIN CAR STEREO SUPPORT CENTER • CN01 unit How to get the error code/running log

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PUMPKIN CAR STEREO SUPPORT CENTER • CN01 unit How to get the error code/running log

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CN01 unit How to get the error code/running log

Posted: Tue Aug 14, 2018 6:36 am

by Jammy

Hi all , sometimes you might suffer some software issue . About this issue, our engineers will need tan running log files to help them find the cause .You can enter settings - factory settings and input the letter "logcat", then click done button.
Next,enter files browser - Flash page and find the android.txt files.Copy it to us ,it is helpful for us to find the cause of some software error.
Here is an video for your reference.
https://youtu.be/h2FdJnPXXYU
Any query,you can contact the pumpkin customer service or write to support@autopumpkin.com .