Touch Screen not working

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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TollMar
Posts: 5
Joined: Thu Apr 13, 2017 4:39 pm
Contact:

Touch Screen not working

Postby TollMar » Tue May 28, 2019 7:35 am

hi i purchased a head unit a few years back

however it is now having issues with touchscreen - none of the buttons such as volume or home work and the main screen works in places but not all the time - ie some times you touch an icon it will work and others will not work - its now unusable due to this issues

please can you advise - my details below

Amazon ORDER # 202-8036049-5718701
MCU version:
MTCC-KLD6-V2.97
Aug 02 2016 10:35:08
Android version:
5.1.1
1024*600
Kernel version:
3.0.101+
root@xuchun #34
Tue Sep 13 19:02:33 CST 2016
Build number:
rk3188-userdebug 14092016.12:18:29



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Touch Screen not working

Postby Jammy » Wed May 29, 2019 2:42 am

Hi there,
Thank you for your post.
I have contacted our customer service agent to help you.
She will send you an E-mail, please check your mailbox later time.
Thanks.

Regards,
Nick

TollMar
Posts: 5
Joined: Thu Apr 13, 2017 4:39 pm
Contact:

Re: Touch Screen not working

Postby TollMar » Wed May 29, 2019 6:45 pm

hi

not heard from your customer service agent - any news

mark


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