Question about CN10-11302b-02b (BMW e46)

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KhAN
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Re: Problem CN10-11302b-02b

Postby KhAN » Sat Dec 30, 2017 2:25 am

Maybe I know how to solve this problem, when I try I'll let you know.
But I have a second problem - with long use the device freezes and stops working because of overheating :evil: . Why is that?
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Last edited by KhAN on Wed Jan 10, 2018 9:02 pm, edited 1 time in total.



KhAN
Posts: 31
Joined: Sun Dec 17, 2017 9:42 pm
Location: Belarus
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Re: Problem CN10-11302b-02b

Postby KhAN » Sat Dec 30, 2017 9:12 pm

Today there was a trip of the same 500 km. During this time, the device freezed 10 times and reset three times. Worked only Navitel, sometimes radio. Is this some kind of defective or Pumpkin rating is down ?!

Jammy
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Re: Problem CN10-11302b-02b

Postby Jammy » Tue Jan 02, 2018 6:28 am

Hi,
sorry about this problem.I reflected this problem to our engineers.Please wait for a few day and i will give you an reply.
Which app you are using to get the temperate of the cpu and GPU?
Regards

KhAN
Posts: 31
Joined: Sun Dec 17, 2017 9:42 pm
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Re: Problem CN10-11302b-02b

Postby KhAN » Tue Jan 02, 2018 11:24 am

Ok, l will wait your answer.
The app is AIDA64 https://play.google.com/store/apps/deta ... ire.aida64

KhAN
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Re: Problem CN10-11302b-02b

Postby KhAN » Tue Jan 09, 2018 2:25 pm

On the first issue:
I installed device like this , " instructed me to short the red and pink wires on the rear of the unit", because of this it was not turned off (now everything is fine).
What about my second problem with overheating and subsequent freezing device?

Jammy
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Re: Problem CN10-11302b-02b

Postby Jammy » Wed Jan 10, 2018 9:38 am

Hi,
thanks for telling the solution of the first issue.
For the second issue,we have done a burn-in test but the highest temperature is around 70 degree.
So you can consider contact the customer service where you bought the unit to change one or other solutions.
Regards

KhAN
Posts: 31
Joined: Sun Dec 17, 2017 9:42 pm
Location: Belarus
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Re: Problem CN10-11302b-02b

Postby KhAN » Wed Jan 10, 2018 3:09 pm

Of course you will have a temperature lower in the test than in the car. The fact is that in the car directly behind the device are the air vents of the stove and during the operation of the car this increases the temperature of the device. I have a model special for bmw e46 (not universal) and I think that you should have known about that construction and must be make the cooling of the device more powerful! It is right or not?

Jammy
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Re: Problem CN10-11302b-02b

Postby Jammy » Thu Jan 11, 2018 6:51 am

Hi,
yes,your idea is right.We also pay attention to this point .The highest temperature 70 degree is higher than the standards.
Regards

KhAN
Posts: 31
Joined: Sun Dec 17, 2017 9:42 pm
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Re: Problem CN10-11302b-02b

Postby KhAN » Thu Jan 11, 2018 11:41 am

Maybe there is a new firmware for my device? Maybe it will be so heated?

KhAN
Posts: 31
Joined: Sun Dec 17, 2017 9:42 pm
Location: Belarus
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Re: Problem CN10-11302b-02b

Postby KhAN » Sat Apr 14, 2018 9:08 pm

does the new firmware version appear?


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