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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-08-01T05:48:34 https://forum.autopumpkin.com/feed.php?f=10&t=12001 2018-08-01T05:48:34 2018-08-01T05:48:34 https://forum.autopumpkin.com/viewtopic.php?t=12001&p=24017#p24017 <![CDATA[Re: No Bluetooth]]> Any query ,you can write to support.de@autopumpkin.com for help .
Regard

Statistics: Posted by Jammy — Wed Aug 01, 2018 5:48 am

]]> 2018-07-31T10:25:10 2018-07-31T10:25:10 https://forum.autopumpkin.com/viewtopic.php?t=12001&p=24008#p24008 <![CDATA[Re: No Bluetooth]]>
One more question I have: Is there a way to redoot the unit other than switching the radio off and back on? I mean like a proper reboot?

Statistics: Posted by koubekma — Tue Jul 31, 2018 10:25 am

]]> 2018-07-30T05:57:25 2018-07-30T05:57:25 https://forum.autopumpkin.com/viewtopic.php?t=12001&p=23992#p23992 <![CDATA[Re: No Bluetooth]]> you can enter settings - factory settings -app page and check whether the BT option is WQ-BC5, choose this one and click apply and then exit and reboot the unit.
bt.png

Regards

Statistics: Posted by Jammy — Mon Jul 30, 2018 5:57 am

]]> 2018-07-29T08:48:20 2018-07-29T08:48:20 https://forum.autopumpkin.com/viewtopic.php?t=12001&p=23982#p23982 <![CDATA[No Bluetooth]]>
SKU: AE0373B
OS: Android 8.0 Oreo
Order number: 500004355 (directly from autopumpkin.de)

I have been using my pumpkin happily for a couple of weeks. However, today after turning on the Bluetooth on my phone (Samsung Galaxy S5), I was no longer able to connect to my "CAR KIT". General Bluetooth search on my phone found other devices in the vicinity, but not the radio. That would indicate that the BT on my phone is working fine.

I have found no option to hard reset or reboot the radio, so I have done a factory reset. I have also rebooted my phone.
Still the radio could not be seen on Bluetooth device scan on my phone.
Also scanning for Bluetooth devices on the radio showed no result.
Checking the Bluetooth settings after factory reset, I have noticed the Device name and PIN fields are empty (have been pre-set to CAR KIT and 0000 when first purchased). Editing those parameters manually did not help to solve the problem either.

It is as if the Bluetooth module inside the radio was no longer working.
Is there any firmware update I can try?
Any other suggestions / settings?
Possible unit defect?
Please help!

Statistics: Posted by koubekma — Sun Jul 29, 2018 8:48 am

]]>