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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-07-01T01:47:49 https://forum.autopumpkin.com/feed.php?f=13&t=561 2016-07-01T01:47:49 2016-07-01T01:47:49 https://forum.autopumpkin.com/viewtopic.php?t=561&p=2041#p2041 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]> If you could not find it, here is the link of the DAB app, here is link of the DAB app.
https://mega.nz/#!4AFXAAhB!HbGDeIXiG36l ... o-GW4bxEIY
Sorry that our unit does not support the HUD connect via bluetooth.
About the request for android security lock, I will feedback your suggestion to factory.
We will try to enable it on the unit default app in the future.
At the same time, you can try to download the third party android security lock app to check.
Regards

Statistics: Posted by Jammy — Fri Jul 01, 2016 1:47 am


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2016-06-30T19:37:22 2016-06-30T19:37:22 https://forum.autopumpkin.com/viewtopic.php?t=561&p=2040#p2040 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]>
I can confirm that the new firmware has fixed the audio and screen problems. DVR is working as well.
I do have a couple more questions if I may .....

The key click audio is very loud and can't appear to be changed. I accessed the factory settings and set system audio at different levels, applied and rebooted but this doesn't make any difference. For now I've disabled click in the sound settings.

I have the DAB module connected but don't have an app for it since the firmware updates. Is there an app I can download for it?

I have a Garmin HUD+ witch connects to android devices over Bluetooth. The head unit cannot find this device for pairing where as my andoid phones and tablets all can. Is there a way to get the head unit to be able to see and pair with this bluetooth device?

Finally a feature request. As the head unit will have my google account data on it I would the ability to have android security locks enabled. I would like to be able to lock the device with a pin code for when the device boots or is restarted. If my car gets stollen I don't want the theives to be able to access my account details. Obviously not everyone will want this but it is a selectable option with android. It just doesn't appear to be on the head unit.

Again, many thanks for you assistance in resolving the issues.

Kind regards

Macmils

Statistics: Posted by macmils — Thu Jun 30, 2016 7:37 pm


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2016-06-29T01:46:53 2016-06-29T01:46:53 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1993#p1993 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]> Here is the link of the right firmware with 1024*600 resolution.
https://mega.nz/#!MFcw0KZC!xlkrqN3E_v9G ... yYllst3oxc
I'm really sorry for the inconvenience brought to you.
Regards

Statistics: Posted by Jammy — Wed Jun 29, 2016 1:46 am


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2016-06-28T10:12:12 2016-06-28T10:12:12 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1989#p1989 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]>
Kind regards

Statistics: Posted by macmils — Tue Jun 28, 2016 10:12 am


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2016-06-23T11:12:09 2016-06-23T11:12:09 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1932#p1932 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]>
I've downloaded and applied the upgrade twice but it has reduced the screen resolution to 800*480 and left the digitiser at 1024@600 making it very difficult to test. There are a couple of abort messages approxiamtely 2 mins 24 seconds in to the video.

Video of the update here:

Version information after update:

MCU version
MTCB-KLD6-V2.86
May 04 2016 17:36:42

Android version
5.1.1
800*480

Kernel version
3.0.101+
root@chun #44
Tue May 17 21:50:51 CST 2016

Build number
rk3188-userdebug 17062016 11:21:50


** edit **

Further update, I have managed to test Radio, DVR, music and video and the audio on these is now working, just the screen resolution is wrong and out of ratio with digitiser making it very difficult to use.

Kind regards

Statistics: Posted by macmils — Thu Jun 23, 2016 11:12 am


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2016-06-23T01:29:35 2016-06-23T01:29:35 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1918#p1918 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]> Here is the link for you.
https://mega.nz/#!oEkmDQbS!mLISMXaMt7OH ... qqZUFIFZYc

Here is a forum about how to update. Hope some help.
viewtopic.php?f=18&t=14

Please notice, when you click the system update, there will popup a remind, you need to choose clear all data, then after the unit finish updating, you will find a "DVR" icon and the screen, you can plug the DVR into the unit RQ0265 to use it.
Regards

Statistics: Posted by Jammy — Thu Jun 23, 2016 1:29 am


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2016-06-22T10:09:29 2016-06-22T10:09:29 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1902#p1902 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]>
If you mean by DVR a USB DashCam I have one connected but don't have an app to test it with (Is that what you mean by DVR?). I also have the DAB radio module connected but don't have an app to test it with either.

Version information is show as:

MCU version
MTCB-KLD6-V2.86
May 04 2016 17:36:42

Android version
5.1.1

Kernel version
3.0.101+
root@chun #6
Mon Mar 28 17:08:02 CST 2016

Build number
rk3188-userdebug 28042016.17:25:07

================================================

Model number S07

S/N
ed01172a09041a0b07df0a5133504b52

CPU
ARM Cortex-A9 @1.6GHz (x4)

Memory
1024 MB

================================================

Kind regards

Statistics: Posted by macmils — Wed Jun 22, 2016 10:09 am


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2016-06-22T09:30:17 2016-06-22T09:30:17 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1895#p1895 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]> Could you please tell us if you used DVR on the unit RQ0265?
And please show us the current system version on the unit.
We need to know these information to check and give you best solution.
Regards

Statistics: Posted by Jammy — Wed Jun 22, 2016 9:30 am


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2016-06-22T08:13:34 2016-06-22T08:13:34 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1891#p1891 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]>
My ebay buyer ID is "Macm1ls"

Kind regards

Statistics: Posted by macmils — Wed Jun 22, 2016 8:13 am


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2016-06-22T06:52:48 2016-06-22T06:52:48 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1885#p1885 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]> According to the shown from your video, it may be the system bug, we need to send it to factory and they will check the reason why this problem happens and give us solution.
If it can be solved by a new firmware, we can send you the link to you.
If it's the android board or other parts problem of the unit, we can send a new one to you to solve it.
Regards

Statistics: Posted by Jammy — Wed Jun 22, 2016 6:52 am


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2016-06-21T15:21:52 2016-06-21T15:21:52 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1870#p1870 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]>
As you have requested, I've made a video of the problem and have uploaded it to Youtube. This is the first time I've uploaded a video to Youtube so I hope this works.



Thank you for your assistance with this.

Statistics: Posted by macmils — Tue Jun 21, 2016 3:21 pm


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2016-06-21T03:03:14 2016-06-21T03:03:14 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1844#p1844 <![CDATA[Re: 10.1 Android 5.1 head unit audio issues]]> Regarding your issue, we rarely encounter this problem, would you mind take a video and upload it youtube, make it public, then send it to us?
We will help you check and try to give you positive solution.
Regards

Statistics: Posted by Jammy — Tue Jun 21, 2016 3:03 am


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2016-06-20T14:56:41 2016-06-20T14:56:41 https://forum.autopumpkin.com/viewtopic.php?t=561&p=1831#p1831 <![CDATA[10.1 Android 5.1 head unit audio issues]]>
I've purchased a 10.1" Android 5.1 head unit and I'm having problems with the audio:

If I use the radio app or play a CD or DVD I can hear the audio fine.
If I use iGO I can head some jittery beeps and thats all. I tried changing voices and it's still the same.
If I try to play video or mp3 music off the microsd card via the video app or the music app the progress bar moves showing it's playing but I can't hear anything.
If I install Spotify or Play Music I still can't hear anything.
Going back to the radio or the CD player and I can hear them clearly.

I've tried reseting via the reset button, I've tried adjusting the factory settings and I've factory reset it. Still no joy. Any suggestions?

Statistics: Posted by macmils — Mon Jun 20, 2016 2:56 pm


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