For the reversing camera issue, you might forget the reversing detective wire, as you said that the unit did not change when you put your car into reverse. Normally only if you connect the reversing detective wire correctly, you will get the reverse signal from reverse light.
I believe you have tried to follow our forum instruction to connect the reverse camera cable, but I still hope you can double check.
And here is a tutorial video about how to check the reverse camera, hope some help.
https://www.youtube.com/watch?v=8kjyZT8k2Dk
For the enable settings, normally it has been set to be enable, you can go to the factory settings which the password is 3368.
Here is a picture for your reference.
Please don't change any other settings in factory settings, otherwise it may damage the unit.
Regards
Statistics: Posted by Jammy — Wed Jan 04, 2017 5:41 am
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Everything is wired according to this guide + I followed the guide in the manual of the head unit.
The problem is, I get nothing when putting the car in reverse (head unit stays on the home screen). I also get nothing if I run the AVIN app (black screen with the yellow triangle).
I connected the yellow RCA male to GREEN cam in female RCA of the head unit. Now, is this OK, or do I need to plug it into "video-in" female RCA of the head unit?
I'm almost certain all the wiring is correct, so my question is, is there anything I need to enable on my head unit or is the rear view camera a defect?
Thank you for the reply.
Statistics: Posted by maf — Sat Dec 31, 2016 9:17 am
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One is that the separate RCA cable with Cam-in label is broken.
The other is that the unit itself has problem.
So we can send you a new RCA cable with Cam-in for free.
If you agree, please contact our customer service to get the process details.
Regards
Statistics: Posted by Jammy — Fri Dec 09, 2016 9:06 am
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Then you can connect the Yellow RCA cable from the camera to Video in and enter the AVin on the screen to check if you can get a reverse image.
And there is a video about how to check if the reverse camera is broken or just the connections is nor correct.
https://www.youtube.com/watch?v=8kjyZT8k2Dk
Regards
Statistics: Posted by Jammy — Thu Dec 08, 2016 10:45 am
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We need more details about your head unit and give you the accurate and best solution.
For the reverse camera, you can refer the below forum to check if you connect the cable and wire correctly.
viewtopic.php?f=14&t=22
If the unit switch to the reverse image when you put your car into reverse, then please check if you connect the yellow RCA cable to the Cam-in RCA cable from our head unit.
Regards
Statistics: Posted by Jammy — Thu Dec 08, 2016 3:36 am
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Statistics: Posted by Maverg — Wed Dec 07, 2016 8:08 am
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