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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-02-11T09:24:56 https://forum.autopumpkin.com/feed.php?f=18&t=132 2016-02-11T09:24:56 2016-02-11T09:24:56 https://forum.autopumpkin.com/viewtopic.php?t=132&p=435#p435 <![CDATA[Re: Pumpkin c0257 don't loding]]> Sorry about that!
But the radio is not support to connect with computer and then done update. it can only update via the USB port.
As you said the method is not working, then the best solution is to return the item back to exchange new item, we are now under the holiday, that's why there is no reply, hope you can understand.
Regards

Statistics: Posted by Andy — Thu Feb 11, 2016 9:24 am


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2016-02-09T18:57:35 2016-02-09T18:57:35 https://forum.autopumpkin.com/viewtopic.php?t=132&p=428#p428 <![CDATA[Re: Pumpkin c0257 don't loding]]> Statistics: Posted by swed — Tue Feb 09, 2016 6:57 pm


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2016-02-05T01:40:58 2016-02-05T01:40:58 https://forum.autopumpkin.com/viewtopic.php?t=132&p=397#p397 <![CDATA[Re: Pumpkin c0257 don't loding]]> Could you mind use another USB pen to load the firmware to check? Maybe the USB is problem or something.
Please redownload the firmware from internet.
If above are still happen, then it maybe the android board built into the radio is problem, I think the best solution is to return the item back and exchange new item. But if you are techinician, you may can try to contact the seller to get a new Android board to replace by yourself.
Regards!

Statistics: Posted by Andy — Fri Feb 05, 2016 1:40 am


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2016-02-04T18:16:44 2016-02-04T18:16:44 https://forum.autopumpkin.com/viewtopic.php?t=132&p=396#p396 <![CDATA[Re: Pumpkin c0257 don't loding]]> https://youtu.be/CKhXyoVsypU.

Statistics: Posted by swed — Thu Feb 04, 2016 6:16 pm


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2016-01-20T08:37:04 2016-01-20T08:37:04 https://forum.autopumpkin.com/viewtopic.php?t=132&p=248#p248 <![CDATA[Re: Pumpkin c0257 don't loding]]> Thank you for your fast reply!
Could you mind download the firmware of the system, and then reinstall it to the radio according to the following video shows?

Here is the link of the firmware, please download the copy to an emtpy USB to plug to the USB port of the radio.

https://mega.nz/#!8YtnDLIA!5sw2RbasYAKr ... 0hOl4ZUj2A

Here is the video instruction:

Statistics: Posted by Andy — Wed Jan 20, 2016 8:37 am


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2016-01-20T07:39:17 2016-01-20T07:39:17 https://forum.autopumpkin.com/viewtopic.php?t=132&p=246#p246 <![CDATA[Re: Pumpkin c0257 don't loding]]> Statistics: Posted by swed — Wed Jan 20, 2016 7:39 am


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2016-01-20T01:48:48 2016-01-20T01:48:48 https://forum.autopumpkin.com/viewtopic.php?t=132&p=238#p238 <![CDATA[Re: Pumpkin c0257 don't loding]]> Sorry for replying you late due to different working time and timezone!
Could you mind check the following video to reset the radio to check if you can solve it? Short press the RST hole, and then short press the middle hole for two times, and then long press it without release until it boots to the Android menu.

https://www.youtube.com/watch?v=vPI52QXAJDs

Regards!
Andy

Statistics: Posted by Andy — Wed Jan 20, 2016 1:48 am


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2016-01-19T16:44:08 2016-01-19T16:44:08 https://forum.autopumpkin.com/viewtopic.php?t=132&p=232#p232 <![CDATA[Pumpkin c0257 don't loding]]> https://youtu.be/H8_VBJtBSUw

Statistics: Posted by swed — Tue Jan 19, 2016 4:44 pm


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