PUMPKIN CAR STEREO SUPPORT CENTER

Re: CN01-02306B rebooting randomly

2019-05-07T00:35:48

I have tried re-applying the firmware update and it has completed successfully.

I don't know yet if the random rebooting is resolved as I haven't driven the car much since applying the update. Will update again once I've had some time in the car...

Statistics: Posted by alarmour — Tue May 07, 2019 12:35 am

Re: CN01-02306B rebooting randomly

2019-05-06T06:46:52

What's going on now?

Statistics: Posted by Jammy — Mon May 06, 2019 6:46 am

Re: CN01-02306B rebooting randomly

2019-05-06T06:46:48

What's going on now?

Statistics: Posted by Jammy — Mon May 06, 2019 6:46 am

Re: CN01-02306B rebooting randomly

2019-05-05T00:44:30

Per the photo I posted, the build number is:

Build number
px3-userdebug.7.1.2.NHG47L eng.hct.20180126.085126 trst-keys

MCU Version
MTCD_KLD_V2.60b_1

Statistics: Posted by alarmour — Sun May 05, 2019 12:44 am

Re: CN01-02306B rebooting randomly

2019-05-03T01:31:35

Statistics: Posted by Jammy — Fri May 03, 2019 1:31 am

Re: CN01-02306B rebooting randomly

2019-05-02T04:56:20

I'm not sure if it actually applied following the reset or if it's still on the old version. What should the version number should it be? (that's why I posted the photo link in my most above...)

Statistics: Posted by alarmour — Thu May 02, 2019 4:56 am

Re: CN01-02306B rebooting randomly

2019-05-02T01:18:32

You tried the firmware we sent you but still not works,right?

Statistics: Posted by Jammy — Thu May 02, 2019 1:18 am

Re: CN01-02306B rebooting randomly

2019-05-01T23:32:15

Bump - @Jammy

Statistics: Posted by alarmour — Wed May 01, 2019 11:32 pm

Re: CN01-02306B rebooting randomly

2019-04-28T23:35:57

Well, I've managed to recover from what I feared was a bricking of the headunit. I used the technique shown on this video -
https://www.youtube.com/watch?v=Xz1fDlK6UQ8

I'm not sure that the update was actually applied since the headunit is still randomly rebooting. The system version info is shown in this photo:
https://photos.app.goo.gl/desAQSMqwugn4k4s5

Is this the firmware version you told me to use or this the original version?

Statistics: Posted by alarmour — Sun Apr 28, 2019 11:35 pm

Re: CN01-02306B rebooting randomly

2019-04-22T07:23:05

I applied the firmware update at your recommendation to resolve the constant rebooting... Are you saying that I should not have applied the firmware update?

Also, if i need to replace the Android board, how do I source one of those? (I'm sure I'm capable of fitting it)

Statistics: Posted by alarmour — Mon Apr 22, 2019 7:23 am

Re: CN01-02306B rebooting randomly

2019-04-22T06:59:48

You may need replace a new Android board...if the update fail.
Though,upgrade failed is really rare,that's why we suggest do not upgrade...

Regards,
Jam

Statistics: Posted by Jammy — Mon Apr 22, 2019 6:59 am

Re: CN01-02306B rebooting randomly

2019-04-21T05:35:43

Hmmmm, the head unit finally noticed that the update image file was in the root of the SD card, rather than selecting update system in the setup app. I chose to go ahead with the upgrade. The progress bar got to a out half way and then stopped moving at all. I kept the car turned on for about 2 hours and it did not progress any further before I (had to) turn off the car.

Now it looks like I've bricked the head unit.

When I turn it on now, I see the Pumpkin splash screen and it doesn't progress beyond that. It occasionally goes black momentarily (for less than 2 secs) but then returns to the pumpkin splash screen.

Is there any coming back from this situation?

Statistics: Posted by alarmour — Sun Apr 21, 2019 5:35 am

Re: CN01-02306B rebooting randomly

2019-04-15T07:48:50

See if this video helpful:https://youtu.be/yf3kXvmNg9M

Regards,
Jam

Statistics: Posted by Jammy — Mon Apr 15, 2019 7:48 am

Re: CN01-02306B rebooting randomly

2019-04-14T10:45:21

Hi Jammy,

sorry for the delay in trying to install the update, but I'm not sure how to apply the update. I downloaded the img file, put in the root of the micro-sd card, inserted into the card slot, select settings/system/system update but nothing happens. I'm wondering if I need to write the img file to the SD card (like mentioned in viewtopic.php?f=18&t=267) rather than just copy the img file to the root of the sd card???

Statistics: Posted by alarmour — Sun Apr 14, 2019 10:45 am

Re: CN01-02306B rebooting randomly

2019-01-29T07:48:41

Hi, here is the firmware for your unit. You can have a try.
https://mega.nz/#!PTRUnKxK!zM5Rq7xIuZ20 ... La8U_XA1AI
Please download it to the root content of one sd card or USB stick and insert it into the GPS slot if you choose the card .Next insert the card into the GPS slot .Then enter settings - system - system update .
Regards

Statistics: Posted by Jammy — Tue Jan 29, 2019 7:48 am