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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2017-07-31T20:46:41 https://forum.autopumpkin.com/feed.php?f=18&t=1495 2017-07-31T20:46:41 2017-07-31T20:46:41 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=9845#p9845 <![CDATA[Re: Pumpkin KD-1214 dead]]> Statistics: Posted by Amstel508 — Mon Jul 31, 2017 8:46 pm


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2017-07-31T02:38:48 2017-07-31T02:38:48 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=9810#p9810 <![CDATA[Re: Pumpkin KD-1214 dead]]>
Only way to get the unit to power up is unplugging the bigger connector on the canbus adapter or unplugging the radio itself. If I unplug the adapter, I retain my radio settings. If I unplug the ISO connector on the radio I lose all my radio settings.

Statistics: Posted by Amstel508 — Mon Jul 31, 2017 2:38 am


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2017-07-29T18:37:01 2017-07-29T18:37:01 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=9802#p9802 <![CDATA[Re: Pumpkin KD-1214 dead]]>
Any ideas?

Statistics: Posted by Amstel508 — Sat Jul 29, 2017 6:37 pm


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2017-04-06T16:50:24 2017-04-06T16:50:24 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7770#p7770 <![CDATA[Re: Pumpkin KD-1214 dead]]>
My unit was DOA and my options at this point are shipping it back at minimum of $90 canadian taking 8 weeks or find some local shop to try and get it fixed here(Canada).

A lot of back and forth and so far no offer to pay my shipping to China. So keep in mind that the price, while attractive, is cheap for a reason.

Statistics: Posted by Amstel508 — Thu Apr 06, 2017 4:50 pm


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2017-03-06T11:28:48 2017-03-06T11:28:48 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7163#p7163 <![CDATA[Re: Pumpkin KD-1214 dead]]> Sorry about this.
Please contact our customer service to return it back for repair.
You can write email to "support@autopumpkin.com"
Regards

Statistics: Posted by Jammy — Mon Mar 06, 2017 11:28 am


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2017-03-02T02:12:27 2017-03-02T02:12:27 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7111#p7111 <![CDATA[Re: Pumpkin KD-1214 dead]]>
I attached a picture of the two wires I connected together. I also attached the stock wiring harness with wire locations in case you the wires are not in the same place as you thought.
20170301_194921.jpg

20170301_180546.jpg

Statistics: Posted by Amstel508 — Thu Mar 02, 2017 2:12 am


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2017-02-27T11:24:57 2017-02-27T11:24:57 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7066#p7066 <![CDATA[Re: Pumpkin KD-1214 dead]]> The red wire works like the ACC wire of your car, the yellow wire is the memory wire.
So please connect both the red and yellow wire to the car battery, and tell me the result.
Regards

Statistics: Posted by Jammy — Mon Feb 27, 2017 11:24 am


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2017-02-26T00:57:10 2017-02-26T00:57:10 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7048#p7048 <![CDATA[Re: Pumpkin KD-1214 dead]]>
20170225_194937.jpg

Statistics: Posted by Amstel508 — Sun Feb 26, 2017 12:57 am


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2017-02-24T01:31:58 2017-02-24T01:31:58 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7023#p7023 <![CDATA[Re: Pumpkin KD-1214 dead]]> Sorry, we don't have the pinout on the plug for the harness with canbus adapter.
But for the second harness without canbus adapter, it's an ISO power cable, please use it to and try to power on the unit, you can refer the below video in your workbench, not installing into your car.
https://www.youtube.com/watch?v=wAlD6LAwXak
Or you just need to join the red wire into the yellow wire for the harness with canbus adapter.
Regards

Statistics: Posted by Jammy — Fri Feb 24, 2017 1:31 am


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2017-02-23T15:00:47 2017-02-23T15:00:47 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7013#p7013 <![CDATA[Re: Pumpkin KD-1214 dead]]>
Is there a pinout on the plug so I know exactly which I connect to power?

Statistics: Posted by Amstel508 — Thu Feb 23, 2017 3:00 pm


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2017-02-23T09:09:41 2017-02-23T09:09:41 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=7010#p7010 <![CDATA[Re: Pumpkin KD-1214 dead]]> This reverse detective wire does not affect the unit powering on, the unit itself may have problem.
You can try the last way, plug the Canbus box, modify the red wire of the power cable to your car cigar lighter positive pole.
Then check if the unit start normally.
If this still does not help, please return it back to us for repair.
Regards

Statistics: Posted by Jammy — Thu Feb 23, 2017 9:09 am


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2017-02-22T19:20:52 2017-02-22T19:20:52 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=6996#p6996 <![CDATA[Re: Pumpkin KD-1214 dead]]>
20170219_160115.jpg

20170222_080957.jpg

Statistics: Posted by Amstel508 — Wed Feb 22, 2017 7:20 pm


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2017-02-22T09:39:50 2017-02-22T09:39:50 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=6983#p6983 <![CDATA[Re: Pumpkin KD-1214 dead]]> Statistics: Posted by Jammy — Wed Feb 22, 2017 9:39 am


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2017-02-22T09:38:22 2017-02-22T09:38:22 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=6982#p6982 <![CDATA[Re: Pumpkin KD-1214 dead]]> Statistics: Posted by Jammy — Wed Feb 22, 2017 9:38 am


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2017-02-22T02:17:48 2017-02-22T02:17:48 https://forum.autopumpkin.com/viewtopic.php?t=1495&p=6980#p6980 <![CDATA[Re: Pumpkin KD-1214 dead]]> Statistics: Posted by Amstel508 — Wed Feb 22, 2017 2:17 am


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