PUMPKIN CAR STEREO SUPPORT CENTER

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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-01-03T10:07:11 https://forum.autopumpkin.com/feed.php?f=18&t=2511 2018-01-03T10:07:11 2018-01-03T10:07:11 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=12360#p12360 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> about the refund issue,please contact the customer service .
Regards

Statistics: Posted by Jammy — Wed Jan 03, 2018 10:07 am

]]> 2018-01-02T20:55:38 2018-01-02T20:55:38 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=12351#p12351 <![CDATA[Re: CN10-11201B-DE-A several Problems]]>
The Radio didn't show any RDS Information!
Radio Text is shown, but extremely buggy....

If you store a Station, Station Name will shown in Station-Button....
For a few Minutes, then it scrambles the Stationname....

So, let's make a long Story short....

Is there any workaround by Firmware, otherwise please be so nice and refund my Money...
I'm not your Beta-Tester!!!

With best regards

Markus

Statistics: Posted by TouringSchubser — Tue Jan 02, 2018 8:55 pm

]]> 2018-01-02T00:29:21 2018-01-02T00:29:21 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=12313#p12313 <![CDATA[Re: CN10-11201B-DE-A several Problems]]>
So, please tell me where's the point I should start to laugh?

You send me an CN10-11302B..... Nice, thank you so far.
But this Device runs the same buggy Firmware as the old one....
That means....

Freezes without further notification, freezes after start,
no possibility to sort Music-tracks, the Device play's them randomly.....

What should I do with that crappy Peace of Technic.....?

Statistics: Posted by TouringSchubser — Tue Jan 02, 2018 12:29 am

]]> 2017-12-18T08:45:06 2017-12-18T08:45:06 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=12081#p12081 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> Sophie told me that she didn't receive your post and she sent you one email more to your amazon mailbox today.If you still unable to get a communication.You can write an post to our support mailbox "support.de@autopumpkin.com" to ask the customer service to change one kind of unit to you.
Regards

Statistics: Posted by Jammy — Mon Dec 18, 2017 8:45 am

]]> 2017-12-15T10:11:08 2017-12-15T10:11:08 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=12060#p12060 <![CDATA[Re: CN10-11201B-DE-A several Problems]]>
sure i replied to Sophie via Amazon Marketplace.
I used the Mailadress the System gave to me....
2 Answers I get from her, and then....
Nothing more happened!

with best regards

Markus

Statistics: Posted by TouringSchubser — Fri Dec 15, 2017 10:11 am

]]> 2017-12-15T09:50:01 2017-12-15T09:50:01 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=12058#p12058 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> first of i am Jammy not Sophie.Sorry to make a misunderstanding and i forgot to reply you.
Now,You need to contact the customer service Sophie through amazon message.She will help you solve the next issue.My colleague Sophie has sent you a message to your mailbox vxl60ncm0yz0y5z@marketplace.amazon.de .Please check.
Regards

Statistics: Posted by Jammy — Fri Dec 15, 2017 9:50 am

]]> 2017-12-14T09:21:47 2017-12-14T09:21:47 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=12050#p12050 <![CDATA[Re: CN10-11201B-DE-A several Problems]]>
Absolutely nothing happened.....

I wrote 3 Mails, tried zu reach Pumpkin via Telephone....

No answer, no success.....

What's wrong with you Folks?

Statistics: Posted by TouringSchubser — Thu Dec 14, 2017 9:21 am

]]> 2017-11-21T10:26:16 2017-11-21T10:26:16 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11628#p11628 <![CDATA[Re: CN10-11201B-DE-A several Problems]]>
as i replied an email from Pumkpkin earlier....

Thank you very much for the Offer!

Yes, i take the chance to replace the device!

My Adress is correct!

With best regards

Markus

Statistics: Posted by TouringSchubser — Tue Nov 21, 2017 10:26 am

]]> 2017-11-21T10:17:28 2017-11-21T10:17:28 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11627#p11627 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> entschuldigen Sie für die Unanehmlichkeiten, die wir Ihnen bereitet haben.
Es tut uns leid, dass wir Ihnen unangenehme Einkaufserfahrung bringen.
Weil Sie unser geschätzten Kunde sind, haben wir auch gute Kommunikation.
Und für Ihren Verlust, wollen wir Ihnen ein neues Produkt schicken,
weil das originales Produkt nicht vorrätig jetzt ist.
https://www.amazon.de/gp/product/B06Y1XPRWR
Betriebssystem: Android 7,1 Nougat, Hauptprozessor(CPU): Octa/ 8 Core Prozessor
Wie finden Sie diese Lösung?
Wenn Sie damit einverstanden wären, bitte bestätigen Sie noch mal Ihre Lieferanschrift:
bkservice Beate Koch & Markus Stammel GbR
Philipp-Orth-Str. 7
53909 Zülpich NRW
Deutschland
Wenn Sie das neues Produkt problemlos erhalten haben, bitte senden Sie die alte Ware zurück.
Und bitte prüfen Sie nochmal diese Frage.
Wenn Ihr BMW E46 ein Originales Radio mit Navi oder Display besitzt, wird dieses Gerät Ihrem Auto passen,
aber Sie brauchen ein 5M Verlängerungskabel.
Für den Stick, dieses Produkt ist nicht mit einigen Geräten kompatibel.
Wir können Ihnen direkt erstatten, in Anbetracht des Portos und der Zeit finden wir die Rücksendung sinnlos, daher brauchen Sie die defekte Ware nicht zurückschicken.
Wie finden Sie diese Lösung?
Wir bitten um Ihr Verständnis.
Auf Ihre Rückmeldung freuen wir uns sehr.
Mit freundlichen Grüßen
Sofie von Pumpkin
Our customer service has sent you an Amazon message.You can contact she.

Statistics: Posted by Jammy — Tue Nov 21, 2017 10:17 am

]]> 2017-11-20T02:56:08 2017-11-20T02:56:08 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11599#p11599 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> 1.If you want to sort tracks in the music app,you can consider the universal unit CN01-02306 or CN01-02303 .

2.Our all car stereo support download and store the phone book.
3.You needn't to enter APL while using our 3g dongle.You just need to insert the 3g dongle and wait a few second .
4.If you want to return the unit ,you need to contact the customer service where you bought the unit .
Regards

Statistics: Posted by Jammy — Mon Nov 20, 2017 2:56 am

]]> 2017-11-17T16:05:16 2017-11-17T16:05:16 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11583#p11583 <![CDATA[Re: CN10-11201B-DE-A several Problems]]>

since today I have also Problems with the hands-free Part of this crappy Piece of Radio!

There is an Echo and some Noises while talking via Hands-free....

Please, be so kind and release me from this Device....

I will spend no more time with trying this or that.....

Please tell me how to send this Masterpiece back to you!

So, is any from the Devices especially for BMW E46 able to Sort tracks, to receive and store a phonebook and is there any
3G-Dongle which is able to store an manually entered APL
and connect a little bit faster to the Net.

If no, please refund me my Money....

with best regards

Markus Stammel

Statistics: Posted by TouringSchubser — Fri Nov 17, 2017 4:05 pm

]]> 2017-11-17T01:38:40 2017-11-17T01:38:40 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11566#p11566 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> you can try to reset the unit using a thin stick to click the RST hole.
If this still doesn't help,you can flash the following firmware.
https://mega.nz/#F!kc1ySQSC!yF9U91PU-0JhLIlaEKBbig
Download the four files on the root content of one sd card.Please don't zip them.
Regards

Statistics: Posted by Jammy — Fri Nov 17, 2017 1:38 am

]]> 2017-11-15T18:50:15 2017-11-15T18:50:15 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11545#p11545 <![CDATA[Re: CN10-11201B-DE-A several Problems]]>
The Device recognises the Files at the sd-Card....
and then, 90 Minutes later it still runs in the Update-Procedure....

Sorry, but a Device for roundabout 400 € should work better....

Statistics: Posted by TouringSchubser — Wed Nov 15, 2017 6:50 pm

]]> 2017-11-08T11:36:58 2017-11-08T11:36:58 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11450#p11450 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> thank you for your video.
1.about the problem that the Device jumps without any sorting through the Tracks, you can flash the following firmware.
https://mega.nz/#!tINzRSRD!TTEw4ELCq5Pe ... u-BrdEkvd4
Download and unzip the rar files to the root content of one sd card.Next,insert the card into the GPS slot.Then ,enter into settings - car settings - system update.
2.About the problem that there is no way to see the Trackname in full length.I will reflect to our enginners and notice you later.
Regards

Statistics: Posted by Jammy — Wed Nov 08, 2017 11:36 am

]]> 2017-11-07T05:56:21 2017-11-07T05:56:21 https://forum.autopumpkin.com/viewtopic.php?t=2511&p=11434#p11434 <![CDATA[Re: CN10-11201B-DE-A several Problems]]> https://www.dropbox.com/s/y9097ebvr6328 ... 0.mp4?dl=0

Statistics: Posted by TouringSchubser — Tue Nov 07, 2017 5:56 am

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