PUMPKIN CAR STEREO SUPPORT CENTER

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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-03-12T01:05:05 https://forum.autopumpkin.com/feed.php?f=18&t=265 2016-03-12T01:05:05 2016-03-12T01:05:05 https://forum.autopumpkin.com/viewtopic.php?t=265&p=678#p678 <![CDATA[Re: C0257 firmware issue]]> We are working now, but I didn't receive any contacts request from you on Skype, maybe you still do not add, please check and add so that we can instant chat there.
Regards!

Statistics: Posted by Andy — Sat Mar 12, 2016 1:05 am

]]> 2016-03-11T09:47:45 2016-03-11T09:47:45 https://forum.autopumpkin.com/viewtopic.php?t=265&p=674#p674 <![CDATA[Re: C0257 firmware issue]]>
regards

Statistics: Posted by brocky — Fri Mar 11, 2016 9:47 am

]]> 2016-03-11T09:45:48 2016-03-11T09:45:48 https://forum.autopumpkin.com/viewtopic.php?t=265&p=673#p673 <![CDATA[Re: C0257 firmware issue]]> But as we are near the offtime now, I may not be able to reply you there today, can we talk tomorrow?
Regards!

Statistics: Posted by Andy — Fri Mar 11, 2016 9:45 am

]]> 2016-03-11T09:28:36 2016-03-11T09:28:36 https://forum.autopumpkin.com/viewtopic.php?t=265&p=672#p672 <![CDATA[Re: C0257 firmware issue]]> And if I just start the unit without pressing buttons it goes to navigator start logo followed by android boot logo and stays that way.

Can we use Skype or phone. Would be easier?

Statistics: Posted by brocky — Fri Mar 11, 2016 9:28 am

]]> 2016-03-11T09:10:29 2016-03-11T09:10:29 https://forum.autopumpkin.com/viewtopic.php?t=265&p=671#p671 <![CDATA[Re: C0257 firmware issue]]> I mean remove the firmware card, and then do the recovery process as the last video shows.
You removed that, right?

Statistics: Posted by Andy — Fri Mar 11, 2016 9:10 am

]]> 2016-03-11T08:57:21 2016-03-11T08:57:21 https://forum.autopumpkin.com/viewtopic.php?t=265&p=670#p670 <![CDATA[Re: C0257 firmware issue]]> my ebay id brocky2k8, i did request a return, but if we could fix this issue i would rather fix and keep.
Please help

regards

Statistics: Posted by brocky — Fri Mar 11, 2016 8:57 am

]]> 2016-03-11T08:43:02 2016-03-11T08:43:02 https://forum.autopumpkin.com/viewtopic.php?t=265&p=668#p668 <![CDATA[Re: C0257 firmware issue]]> Thank you for your fast reply!
I forget to ask you to remove the firmware card during the recovery process on your last reply. Did you removed that?
The two yellow lines, I never saw it before. If the method still do not solve, I think the best idea is to replace the main Android board behind the radio.
Would you mind tell me your order number so that I can check your order details? If you bought from ebay, directly give me your ebay ID, I will find out your order information if you bought from us.
Regards!

Statistics: Posted by Andy — Fri Mar 11, 2016 8:43 am

]]> 2016-03-11T08:21:25 2016-03-11T08:21:25 https://forum.autopumpkin.com/viewtopic.php?t=265&p=665#p665 <![CDATA[Re: C0257 firmware issue]]> hope we can figure this out

regards

Statistics: Posted by brocky — Fri Mar 11, 2016 8:21 am

]]> 2016-03-11T06:43:37 2016-03-11T06:43:37 https://forum.autopumpkin.com/viewtopic.php?t=265&p=664#p664 <![CDATA[Re: C0257 firmware issue]]> That is really stranger, how did you get into that menu as your previous reply shows but this time the radio is not entering any more?
Can you turn on the unit, then use a thin sticker to short press the RST hole on the front panel,after the screen display “welcome to enter Android system”, then short press twice the middle button, then long press the middle button, after 2-3 seconds, please loose your hand,
then the radio will automatically restore the system. it needs recovery the system,so it may need 3-5 mins to complete this,thanks.
pls see below video which help you how to operate.

Statistics: Posted by Andy — Fri Mar 11, 2016 6:43 am

]]> 2016-03-11T02:21:44 2016-03-11T02:21:44 https://forum.autopumpkin.com/viewtopic.php?t=265&p=661#p661 <![CDATA[Re: C0257 firmware issue]]> yes i did this method exactly. i will do again and show you video.

Statistics: Posted by brocky — Fri Mar 11, 2016 2:21 am

]]> 2016-03-11T02:02:19 2016-03-11T02:02:19 https://forum.autopumpkin.com/viewtopic.php?t=265&p=660#p660 <![CDATA[Re: C0257 firmware issue]]> I think you must forget to enable an option when buring the firmware card.
Please check the photo I made again for you pointed out with a line to enable this option, the other two option no need to enable:

Could you please format your card and re burn the firmware into the card to update to solve?
And please make sure your firmware is the one I provided in the instruction buring card topic, you may click the following direct link to download again too:

Regards!

Statistics: Posted by Andy — Fri Mar 11, 2016 2:02 am

]]> 2016-03-11T00:09:06 2016-03-11T00:09:06 https://forum.autopumpkin.com/viewtopic.php?t=265&p=654#p654 <![CDATA[Re: C0257 firmware issue]]>

Statistics: Posted by brocky — Fri Mar 11, 2016 12:09 am

]]> 2016-03-10T08:59:18 2016-03-10T08:59:18 https://forum.autopumpkin.com/viewtopic.php?t=265&p=645#p645 <![CDATA[Re: C0257 firmware issue]]> Sure, when update is down and it solved your problem, then you can turn off the power, disconnect power, and then remove the card from the slot, incase it will update again at your next time booting.
Regards!

Statistics: Posted by Andy — Thu Mar 10, 2016 8:59 am

]]> 2016-03-10T08:49:27 2016-03-10T08:49:27 https://forum.autopumpkin.com/viewtopic.php?t=265&p=644#p644 <![CDATA[Re: C0257 firmware issue]]> I will try it out tommorow and let you know.
Regards

Statistics: Posted by brocky — Thu Mar 10, 2016 8:49 am

]]> 2016-03-10T08:31:09 2016-03-10T08:31:09 https://forum.autopumpkin.com/viewtopic.php?t=265&p=642#p642 <![CDATA[Re: C0257 firmware issue]]> viewtopic.php?f=18&t=267

Statistics: Posted by Andy — Thu Mar 10, 2016 8:31 am

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