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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-08-09T03:06:41 https://forum.autopumpkin.com/feed.php?f=18&t=730 2016-08-09T03:06:41 2016-08-09T03:06:41 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2832#p2832 <![CDATA[Re: Touchscreen stopped working]]> Please attach your amazon order number and the forum content link.
There person will reply and arrange to send you the touch screen ASAP.
Or you can directly contact the amazon seller to get the new touch screen.
Regards

Statistics: Posted by Jammy — Tue Aug 09, 2016 3:06 am

]]> 2016-08-06T15:22:37 2016-08-06T15:22:37 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2777#p2777 <![CDATA[Re: Touchscreen stopped working]]>
What do I need to do to get a replacement touch screen?

Mike

Statistics: Posted by mustangsal — Sat Aug 06, 2016 3:22 pm

]]> 2016-08-05T10:49:23 2016-08-05T10:49:23 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2744#p2744 <![CDATA[Re: Touchscreen stopped working]]> Statistics: Posted by mustangsal — Fri Aug 05, 2016 10:49 am

]]> 2016-08-05T08:54:09 2016-08-05T08:54:09 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2736#p2736 <![CDATA[Re: Touchscreen stopped working]]> If possible, please take a video about the problem, upload it to youtube, then send the link to us.
We can send you a new touch screen if it's only the touch screen problem.
Regards

Statistics: Posted by Jammy — Fri Aug 05, 2016 8:54 am

]]> 2016-08-04T19:16:07 2016-08-04T19:16:07 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2707#p2707 <![CDATA[Re: Touchscreen stopped working]]>
Buttons on left side of device work as do steering wheel controls, but the touch screen does not respond.

Statistics: Posted by mustangsal — Thu Aug 04, 2016 7:16 pm

]]> 2016-08-04T10:38:12 2016-08-04T10:38:12 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2694#p2694 <![CDATA[Re: Touchscreen stopped working]]>
I'll give that a shot. Thanks.

Statistics: Posted by mustangsal — Thu Aug 04, 2016 10:38 am

]]> 2016-08-04T07:24:41 2016-08-04T07:24:41 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2684#p2684 <![CDATA[Re: Touchscreen stopped working]]> This information are very important for us to provide you the accurate and good solution.
Regarding your issue, you can leave the SD card alone, and the fell SD card does not affect the touch screen and the unit functions.
Please take care the SD slot when you insert another SD card with the firmware.
Here is the link of the firmware for your unit RQ0264.
https://mega.nz/#!MFcw0KZC!xlkrqN3E_v9G ... yYllst3oxc
You can refer the below forum to download and install the firmware.
viewtopic.php?f=18&t=14
Regards

Statistics: Posted by Jammy — Thu Aug 04, 2016 7:24 am

]]> 2016-08-03T19:21:11 2016-08-03T19:21:11 https://forum.autopumpkin.com/viewtopic.php?t=730&p=2674#p2674 <![CDATA[Touchscreen stopped working]]>
Image

The message at the bottom looks like the unit failed to mount the external_sd. Thinking my SD card was causing an issue I opened the flap and attempted to eject the card. However, the card did not come out, it sounded like it fell in. I can no longer see the card in the slot.

I only bought this unit from Amazon in July. What's going on?

Statistics: Posted by mustangsal — Wed Aug 03, 2016 7:21 pm

]]>