Or you can directly contact the seller from the website store you purchased the product.
Regards
Statistics: Posted by Jammy — Wed Oct 12, 2016 3:29 am
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Recently we had a National Day holiday and we have a lot of work need to be done, that's the reason why our customer service reply you late.
You can write another email to our customer service or directly contact our seller.
Regards
Statistics: Posted by Jammy — Tue Oct 11, 2016 2:35 am
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Statistics: Posted by Naxus — Thu Oct 06, 2016 1:53 pm
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Regarding your issues, really sorry that they were not solved by the update firmware.
If you want to get a new one, please contact our customer service or write to "support@autopumpkin.com"
Regards
Statistics: Posted by Jammy — Tue Sep 27, 2016 9:40 am
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-> WiFi works sometimes, sometimes not
-> DAB+ Works perfect for 1 Minute and crashed again. Not working anymore...
So please, either i get a new device or i want my money back. I had so much trouble with this monday device, i would prefer to get a new one
Statistics: Posted by Naxus — Fri Sep 23, 2016 10:49 am
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About the firmware for your unit, it's my mistake, that's not the right firmware, really sorry about this.
https://mega.nz/#!pE9RkSYQ!9keYflM6RSJ0 ... veW7UV9MA8
Please reinstall the right firmware to make the unit display normally.
Regards
Statistics: Posted by Jammy — Sun Sep 18, 2016 7:33 am
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The update before that run perfectly with no problems. and now this:
Done: A reset, new try with update, wipe all date and so on
i dont know if this is a Monday device or what, i had enough trouble with this device.
I defently want now a new one or my money back...
Statistics: Posted by Naxus — Thu Sep 15, 2016 10:34 am
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Could you please check if you got this below firmware?
https://mega.nz/#!ZYFCGIZY!vlVpc2S_zPiz ... xD2mRZkC60
And you can try to install the original MCU, just hope some help.
https://mega.nz/#!0JFGlBoC!UX-oH28_AwP6 ... KZr5FmVqNE
If these do not help, please contact our customer service or write to "support@autopumpkin.com" and return it back for repair.
Regards
Statistics: Posted by Jammy — Mon Sep 05, 2016 10:31 am
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Bluetooth ->no funktion
DAB+ -> no funktion
every time i restart, the point where the music stops faild and restart from beginning.
so nothing really change
I make a vid of the try to find something on DAB+ but everything you see is a screen who do noting for 13 Minutes... So it would be useless to upload this
Statistics: Posted by Naxus — Sun Sep 04, 2016 5:13 pm
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The DAB+ gone crasy now, nothing, i click seach... nothing happends...
i make a faktory reset but everything the same.
Bluetooth-> no funktion
Wifi-> No funktion
DAB+-> No funktion
every time i restart, the point where the music stops faild and restart from beginning.
i think my device is dieing
(Statistics: Posted by Naxus — Thu Sep 01, 2016 7:40 pm
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I try the reinstalling today i wil write tomorrow if it solve the problem.
Best regards
Statistics: Posted by Naxus — Thu Sep 01, 2016 5:37 pm
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Regarding the GPS issue, could you please check if your car window has metal film and put the DAB antenna outside the car to check?
And you can also delete the DAB app and reinstall it from the apkInstall--oem.
If it's convenient for us, would you mind take a video and upload it to youtube, then send the link to us?
We will discuss with the factory technician to get the positive solution.
Regards
Statistics: Posted by Jammy — Wed Aug 31, 2016 7:24 am
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Amazon Order: 302-0063836-3089937 DAB+
Amazon Order: 302-2129119-5021131 Pumpkin C1217
I wanted the benefits ov DAB+ at my location. My friends have it in his cars and the quality is awesome, so many nice cannels ^^
So i buy your DAB+ modul... When iam lucky i get only 1! channel and this one interrups very 2-5 seconds... On that, every time
i restart the channels are missing an i must seach again, and this needs minutes... That is a absolut useless system!
The antenna is taped on the front window...
Pls can you help me, i want to use DAB+ because we have so many so good channels here
Statistics: Posted by Naxus — Tue Aug 30, 2016 12:06 pm
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