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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-10-28T03:17:50 https://forum.autopumpkin.com/feed.php?f=18&t=87 2016-10-28T03:17:50 2016-10-28T03:17:50 https://forum.autopumpkin.com/viewtopic.php?t=87&p=4582#p4582 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Thanks for your information.
Here is the link of the mcu for your unit.
https://mega.nz/#!QAFWET7K!E6c933yR1yXC ... XAkydawj0w
You can try to follow the steps as the below video showing. hope some help.
https://www.youtube.com/watch?v=vPI52QXAJDs
If the problem is still unsolved, please contact our customer service to return it back for repair.
Regards

Statistics: Posted by Jammy — Fri Oct 28, 2016 3:17 am


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2016-10-27T10:02:16 2016-10-27T10:02:16 https://forum.autopumpkin.com/viewtopic.php?t=87&p=4573#p4573 <![CDATA[Re: Radio app fault and hard reset disfunction]]> from Shenzhen Pumpkin Electronic technology co., LTD on aliexpress.com

I don't know original MCU version

Statistics: Posted by Valjokk — Thu Oct 27, 2016 10:02 am


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2016-10-27T07:54:57 2016-10-27T07:54:57 https://forum.autopumpkin.com/viewtopic.php?t=87&p=4566#p4566 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by Jammy — Thu Oct 27, 2016 7:54 am


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2016-10-26T12:27:59 2016-10-26T12:27:59 https://forum.autopumpkin.com/viewtopic.php?t=87&p=4548#p4548 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by Valjokk — Wed Oct 26, 2016 12:27 pm


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2016-02-04T01:36:13 2016-02-04T01:36:13 https://forum.autopumpkin.com/viewtopic.php?t=87&p=384#p384 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by Andy — Thu Feb 04, 2016 1:36 am


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2016-02-03T18:19:07 2016-02-03T18:19:07 https://forum.autopumpkin.com/viewtopic.php?t=87&p=381#p381 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by raviri — Wed Feb 03, 2016 6:19 pm


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2016-02-03T05:50:35 2016-02-03T05:50:35 https://forum.autopumpkin.com/viewtopic.php?t=87&p=374#p374 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by Andy — Wed Feb 03, 2016 5:50 am


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2016-02-03T04:41:05 2016-02-03T04:41:05 https://forum.autopumpkin.com/viewtopic.php?t=87&p=373#p373 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by raviri — Wed Feb 03, 2016 4:41 am


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2016-02-03T02:20:21 2016-02-03T02:20:21 https://forum.autopumpkin.com/viewtopic.php?t=87&p=369#p369 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by Andy — Wed Feb 03, 2016 2:20 am


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2016-02-02T17:43:16 2016-02-02T17:43:16 https://forum.autopumpkin.com/viewtopic.php?t=87&p=362#p362 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Statistics: Posted by raviri — Tue Feb 02, 2016 5:43 pm


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2016-02-02T01:10:28 2016-02-02T01:10:28 https://forum.autopumpkin.com/viewtopic.php?t=87&p=353#p353 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Sorry about this, the process is kind slow, but it will be continue my friend. As you mentioned it is directly stop and do not turn on, I think it must be power unstable caused during updating or any other operation had done during operation. Would you mind first please disconnect the power cable at the back of the radio for 10 minutes, and then reconnect it check the following video shows to reset the radio to check? Short press the RST hole, and then short press the middle hole for two times, and then long press it without release until it boots to the Android menu.

Regards!

Statistics: Posted by Andy — Tue Feb 02, 2016 1:10 am


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2016-02-01T17:29:37 2016-02-01T17:29:37 https://forum.autopumpkin.com/viewtopic.php?t=87&p=352#p352 <![CDATA[Re: Radio app fault and hard reset disfunction]]>
I progressed you steps to update. Updating of system was sucessfull. Update of MCU not.

What hapend? Steps with numbers(alter select bin file) was verry slow than you have in video. Process sundenly stops on step about 1200 and than radio completly bricks on black screen.

Now I cant do nothing! Not responding on ignition switch, not on resset buton! Only black screen.

Iso cable is correctly instaled. Radio worked fine.

Radio is new - 3 months old.

Statistics: Posted by raviri — Mon Feb 01, 2016 5:29 pm


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2016-02-01T04:02:12 2016-02-01T04:02:12 https://forum.autopumpkin.com/viewtopic.php?t=87&p=346#p346 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Sorry for replying you late due to not work at weekend.
Could you please download the firmware to install from the following link? Just download it and you will get a file update.img, and you copy it to a USB pen, and plug to the radio USB port to install it.
https://mega.nz/#!8YtnDLIA!5sw2RbasYAKr ... 0hOl4ZUj2A
And here is the video tutorial:


After updated the firmware, please update the MCU from the following, download and you will get a file Project-Car.bin, copy it to a USB pen, and plug to the USB port, and go to setting to update.
https://mega.nz/#!YJECQRYQ!-rx-jK17kWpP ... zfZ-0XW7ys
Below is a tutorial video:


After those update, there will be a exit notice when you click return icon from the radiomenu.
Regards!

Statistics: Posted by Andy — Mon Feb 01, 2016 4:02 am


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2016-01-31T11:05:59 2016-01-31T11:05:59 https://forum.autopumpkin.com/viewtopic.php?t=87&p=338#p338 <![CDATA[Re: Radio app fault and hard reset disfunction]]>
I´m atempting only to turn off the radio app. See new video and you can find my comments in it. (allow show CC!)

But, problem with hard reset still persits. See video.

https://www.youtube.com/watch?v=B2KlceNL7iU

Výstřižek.PNG


My configuration is in pictures.
WP_20160131_11_55_35_Pro.jpg


WP_20160131_11_55_59_Pro.jpg

Statistics: Posted by raviri — Sun Jan 31, 2016 11:05 am


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2016-01-12T01:44:35 2016-01-12T01:44:35 https://forum.autopumpkin.com/viewtopic.php?t=87&p=171#p171 <![CDATA[Re: Radio app fault and hard reset disfunction]]> Thank you for your reply!
This may require to update to the new version firmware to achieve that, but the problem is that, update by yourself may take a lot of risks on damage the radio, would you really want to try? If yes, plesae first send me a photo of the current system version and MCU version on the about machine screen on your device, so that we can check if we have the correct version for you to update.
Regards!

Statistics: Posted by Andy — Tue Jan 12, 2016 1:44 am


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