PUMPKIN CAR STEREO SUPPORT CENTER

Re: C0254 Touchscreen is not working

2016-09-18T10:17:50

Hi,
According to your video, it's just the touch screen problem.
You'd better contact the ebay seller or write to "support@autopumpkin.com" to get a new touch screen.
Please attach your ebay buyer ID.
Regards

Statistics: Posted by Jammy — Sun Sep 18, 2016 10:17 am

Re: C0254 Touchscreen is not working

2016-09-17T20:02:48

Because of the not working touchscreen i replaced the unit in my car to the old one and just now managed to connect it in my house.
Here is the video:
https://youtu.be/FFsrHb8u07o

Statistics: Posted by Chamuelm — Sat Sep 17, 2016 8:02 pm

Re: C0254 Touchscreen is not working

2016-09-14T03:42:19

Hi,
Thanks for your information and sorry for the delay reply due to the different time zone and working time.
Normally we need a short video to help you confirm if it's only the touch screen problem.
And my ebay customer service colleague will reply you.
More questions, please keep contact with her.
Regards

Statistics: Posted by Jammy — Wed Sep 14, 2016 3:42 am

Re: C0254 Touchscreen is not working

2016-09-12T18:51:52

hi
my ebay buyer id is: chamuelm
thamk you

Statistics: Posted by Chamuelm — Mon Sep 12, 2016 6:51 pm

Re: C0254 Touchscreen is not working

2016-09-12T09:59:36

Hi,
Could you please first tell us your buyer ID?
Regarding your issue, sorry about this, we can send you a new touch screen.
You can contact our ebay customer service, they will reply you ASAP and provide you the details solution.
Regards

Statistics: Posted by Jammy — Mon Sep 12, 2016 9:59 am

C0254 Touchscreen is not working

2016-09-11T14:50:08

Hi!
I bought this unit: SKU: 11-C0254-US-A. from a seller on ebay.
Everything was working fine for few months (2-3) until now.
The touchscreen has ocationally not working, had to do hard restart for it to work. but now it is not working at all.
Anyway, i can still use the physical buttons.

Do you have any idea?

Statistics: Posted by Chamuelm — Sun Sep 11, 2016 2:50 pm