PUMPKIN CAR STEREO SUPPORT CENTER

Re: CN10-02308B restarting at regular intervals?

2018-04-23T14:18:01

An update from me.

If I kill all tasks regularly (using "Fast reboot" from the Play store), the unit does not reboot itself. So it's one probably some of the pre-installed software that you supply.

Statistics: Posted by kennedylanduk — Mon Apr 23, 2018 2:18 pm

Re: CN10-02308B restarting at regular intervals?

2018-04-23T08:40:49

Any updates? My unit is still not working!

Statistics: Posted by kennedylanduk — Mon Apr 23, 2018 8:40 am

Re: CN10-02308B restarting at regular intervals?

2018-04-18T12:40:04

If it helps, the unit gets very hot (even though it is doing nothing at all).

Statistics: Posted by kennedylanduk — Wed Apr 18, 2018 12:40 pm

Re: CN10-02308B restarting at regular intervals?

2018-04-18T07:04:15

I have contacted Pumpkin via the website, and they have not replied.

I've had this unit a week now, and still cannot use it. I've updated the software, the problem is still there and I'm being asked to "wait for a few days". The reason I purchased from Pumpkin was because of the positive reviews, but my experience has been absolutely awful.

Can you get this unit working?

Statistics: Posted by kennedylanduk — Wed Apr 18, 2018 7:04 am

Re: CN10-02308B restarting at regular intervals?

2018-04-18T03:37:13

Hi,OK.
About the refund issue,you need to contact our pumpkin customer service on the website.
Regards

Statistics: Posted by Jammy — Wed Apr 18, 2018 3:37 am

Re: CN10-02308B restarting at regular intervals?

2018-04-17T11:49:59

I'd like a refund. I've already waited a few days.

Statistics: Posted by kennedylanduk — Tue Apr 17, 2018 11:49 am

Re: CN10-02308B restarting at regular intervals?

2018-04-17T11:13:23

Hi,
you didn't fail to update the firmware.The fail info points to the mcu files.
I reacted your problem to our engineer. Once there is any solution ,i will notice you here.Please wait for a few days.
Regards

Statistics: Posted by Jammy — Tue Apr 17, 2018 11:13 am

Re: CN10-02308B restarting at regular intervals?

2018-04-16T10:05:08

And unit has now seized, and after about two minutes, it reboots. It does this 45 mins after initially turning on.

Statistics: Posted by kennedylanduk — Mon Apr 16, 2018 10:05 am

Re: CN10-02308B restarting at regular intervals?

2018-04-16T09:21:36

The update fails,
https://www.youtube.com/watch?v=4Gpyfu8Ksa4

GPS seems to be back working though (but no bluetooth).

Statistics: Posted by kennedylanduk — Mon Apr 16, 2018 9:21 am

Re: CN10-02308B restarting at regular intervals?

2018-04-16T08:52:57

Hi,
here is the firmware you can have a try .
https://mega.nz/#!EUcXHTKY!-ut_1m22O3W3 ... -fHl8MIKZY
Here is a video for your reference.
https://www.youtube.com/watch?v=dXBZdVeXig4
Wait for your response.
Regards

Statistics: Posted by Jammy — Mon Apr 16, 2018 8:52 am

Re: CN10-02308B restarting at regular intervals?

2018-04-13T08:30:19

Another update. GPS is not working either!

Statistics: Posted by kennedylanduk — Fri Apr 13, 2018 8:30 am

Re: CN10-02308B restarting at regular intervals?

2018-04-13T08:18:30

A quick update. I reset the unit (and am now missing some apps such as DAB+, and bluetooth is not working).

It's still rebooting itself after 30-45 minutes.

Statistics: Posted by kennedylanduk — Fri Apr 13, 2018 8:18 am

CN10-02308B restarting at regular intervals?

2018-04-13T15:27:32

Hi all,

My new head unit was delivered yesterday and I've got it in my office to set up before putting it in the car.

It keeps rebooting though. Once every 30 minutes or so.

Has anyone else experienced this? Are there any updates for this unit?

Thanks in advance,

Tony.

Order ID 100002921 (autopumpkin.co.uk).

Statistics: Posted by kennedylanduk — Thu Apr 12, 2018 10:53 am