Thank you for your message!
Sorry for replying you late due to not work at weekend.
Do you still have order number of this item? Would you mind try another phone to check? As some cellphones have protective system which will disconnect the connection with our radio.
And the password for the factory setting is 3368. Here is the link for the universal user manual of this item:
https://mega.nz/#!tJlAkI6T!ck2npoaX0fYW ... rMm_QDFWSA
And for radio signal, would you mind check if the radio antenna is well and tigtly connected? Maybe your car original antenna is require power supply? Can you try an amplified radio antenna adapter to connect between the original car connector and the radio? Or maybe a direct external radio antenna to test, without use the original car's radio antenna.
Regards!Statistics: Posted by Andy — Mon Jan 18, 2016 3:04 am
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