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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2016-11-21T07:40:36 https://forum.autopumpkin.com/feed.php?f=20&t=1189 2016-11-21T07:40:36 2016-11-21T07:40:36 https://forum.autopumpkin.com/viewtopic.php?t=1189&p=5106#p5106 <![CDATA[Re: 11-RQ0368E Update]]> Sorry for the late reply due to the weekend.
Regarding your issue, after discussing it with factory tech, they said that it's the system software problem, you can flash the update firmware to solve it, sorry about this, here is the link for your unit RQ0368.
https://mega.nz/#!lFVVWS7Q!WvezHo2glWLu ... BNYnqVArUE
Here is another forum about how to download and install it, hope some help.
viewtopic.php?f=18&t=14
Regards

Statistics: Posted by Jammy — Mon Nov 21, 2016 7:40 am

]]> 2016-11-18T19:27:44 2016-11-18T19:27:44 https://forum.autopumpkin.com/viewtopic.php?t=1189&p=5060#p5060 <![CDATA[Re: 11-RQ0368E Update]]>
The MCU version is MTCC-KLD6-V2.91 and the car is a 2009 UK VW Golf estate. I've confirmed rudder is still ticked when I re-visit the settings screen and the issue is still there.

Many thanks

Statistics: Posted by ItsAl — Fri Nov 18, 2016 7:27 pm

]]> 2016-11-18T02:07:54 2016-11-18T02:07:54 https://forum.autopumpkin.com/viewtopic.php?t=1189&p=5025#p5025 <![CDATA[Re: 11-RQ0368E Update]]> For the driver door opening issue, could you please tell us what kind of your car?
Then please double check if the "Rudder" settings has been selected. Normally when you change the factory setting, you need to click Apply and Exit, then it will work.
For the firmware update, please tell us the current system version on your unit, if there is a new update, we can send it to you.
Regards

Statistics: Posted by Jammy — Fri Nov 18, 2016 2:07 am

]]> 2016-11-17T09:39:47 2016-11-17T09:39:47 https://forum.autopumpkin.com/viewtopic.php?t=1189&p=5008#p5008 <![CDATA[11-RQ0368E Update]]>
I have a 11-RQ0368E unit and the driver door is shown opening on the wrong side. I have changed the rudder setting but it does not appear to do anything, so does that indicate I need a firmware update?

Order number was 203-3895801-7448329

Statistics: Posted by ItsAl — Thu Nov 17, 2016 9:39 am

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