PUMPKIN CAR STEREO SUPPORT CENTER

Re: File Image

2017-05-01T00:08:15

Due to the problems, I continued testing various update.img and mcu.img files. Turns out now my switch is on and the lights are flashing. I can not go into recovery mode anymore. What should I do. Help me!!

Statistics: Posted by mafrajunior — Mon May 01, 2017 12:08 am

Re: File Image

2017-02-13T10:55:12

Hi,
As you tested result shown, the SD card slot on the unit may be broken.
Please check if the other card slot does not work either.
We can send you the Sd card slot part to you to make it work again, and the part change process is not difficult.
In fact, one card slot is enough for you to use maps. For mp3 music or video, you can use the USB stick through USB cable to play.
For the video input screen, hope you can use another device, such as rear camera or headrest monitor, then connect to the unit, and check if the unit will get video when you click the AVIN app. We need to know it's the TV box problem or the video input cable damage.
Regards

Statistics: Posted by Jammy — Mon Feb 13, 2017 10:55 am

Re: File Image

2017-02-10T23:03:00

1. As for SD card, I have already done several tests and the problem is in the slot that does not recognize.
2. I am sending the video input screen.
Remembering that just before long everything was working

Statistics: Posted by mafrajunior — Fri Feb 10, 2017 11:03 pm

Re: File Image

2017-02-10T02:42:22

Hi,
For the send SD card, please use a new or other SD card to put into the SD card slot and GPS slot to check if the card slot is broken.
For the video input, could you please take a picture of the digital TV cable connection?
We will help you check and give you the positive solution.
Regards

Statistics: Posted by Jammy — Fri Feb 10, 2017 2:42 am

Re: File Image

2017-02-09T17:47:23

After updating the 2 files (boot and mcu) the problems remain.
After changing the settings, I got the radio tuned.
I need now to solve the problem of the second SD that does not recognize and the video input (Digital TV).
Thank you for your commitment to help me.
Hugs.

Statistics: Posted by mafrajunior — Thu Feb 09, 2017 5:47 pm

Re: File Image

2017-02-09T02:30:42

Hi,
Normally before we send an update/original mcu file, we suggest our client provide us the Application and Others setting in factory settings.
Once there is a problem, we may find the reason and give the right solution.
Here is the link of the mcu file for your unit RQ0267. Hope it helps.
https://mega.nz/#!FI9nXYjK!7Ms6pqWrj4bn ... q2EaCuxmds
Regards

Statistics: Posted by Jammy — Thu Feb 09, 2017 2:30 am

Re: File Image

2017-02-08T11:48:42

Before losing the configuration, everything worked normally.
Could you send me the MCU file to update.
I used the first one I found on the forum.

Statistics: Posted by mafrajunior — Wed Feb 08, 2017 11:48 am

Re: File Image

2017-02-08T06:09:38

Hi,
1. Did the radio not get any station or just the Tune button on the front panel not work?
Please check the radio region and go to the settings--factory settings(126)--application to check the Radio option.
Don't change any settings in factory settings, cause it may unable some function and even break the system.
2.This unit can read two SD card at the same time, please go to the File manage to check it.
Please notice, this unit support up to 32GB SD card with FAT32 or NTFS format.
3.For the video input, when you connect a digital TV, please first check if the video and audio RCA cable connect correctly and tightly.
Then you need go to click the AVIN icon to get the video input signal.
Regards

Statistics: Posted by Jammy — Wed Feb 08, 2017 6:09 am

Re: File Image

2017-02-07T11:21:16

The multimedia has returned to work and I am grateful, but I still have some problems:
1. I can not tune in to radio stations;
2. Does not recognize the second SD card;
3. Does not recognize my video input (digital TV);
How should I proceed?

Grateful,
Mafra Junior

Statistics: Posted by mafrajunior — Tue Feb 07, 2017 11:21 am

Re: File Image

2017-02-06T09:48:50

Hi,
Sorry for the late reply due to the Chinese New Year's Day.
Here is the link of the actual firmware for your unit RQ0267.
https://mega.nz/#!lFVVWS7Q!WvezHo2glWLu ... BNYnqVArUE
You can refer another forum to download and install the firmware. Hope some help.
viewtopic.php?f=18&t=14
Regards

Statistics: Posted by Jammy — Mon Feb 06, 2017 9:48 am

File Image

2017-01-28T19:19:47

Hello,

could you please provide me the actual firmware for my device? It was working normally and now it's just the android screen.I´ve attached one pictures. Thanks a lot in advance.

P.S.: My Amazon Order Number... (111-6284130-6631449)

kind regards,

Mafra Junior

Statistics: Posted by mafrajunior — Sat Jan 28, 2017 7:19 pm