PUMPKIN CAR STEREO SUPPORT CENTER

Re: Update my unit because of Bluetooth interferences?

2019-07-26T06:51:13

Hi,
I have checked with our supplier. They are still working on it. It will come out soon. Cheers.
Best Regards
Jammy

Statistics: Posted by Jammy — Fri Jul 26, 2019 6:51 am

Re: Update my unit because of Bluetooth interferences?

2019-07-25T19:03:31

Unfortunately the latest one is installed.The newest version is from September 2018
Will it give an update soon?

Statistics: Posted by Limses — Thu Jul 25, 2019 7:03 pm

Re: Update my unit because of Bluetooth interferences?

2019-07-19T09:41:07

Hi
If it is an android phone, you can only make phone calls in the bluetooth mode. Would you please download the latest CarPlay app to test it once again? Cheers.
https://mega.nz/#!7KQGkIzK!qc-NOBKUPLxA ... Fns9hizB-M
Best Regards,
Jam

Statistics: Posted by Jammy — Fri Jul 19, 2019 9:41 am

Re: Update my unit because of Bluetooth interferences?

2019-07-18T07:44:21

P20 pro android.

Statistics: Posted by Limses — Thu Jul 18, 2019 7:44 am

Re: Update my unit because of Bluetooth interferences?

2019-07-16T07:43:16

Hi,
Would you please if your phone is an iPhone or Android phone? Cheers.
Best Regards
Jammy

Statistics: Posted by Jammy — Tue Jul 16, 2019 7:43 am

Re: Update my unit because of Bluetooth interferences?

2019-07-13T16:52:22

I've ordered the Pumpkin SA052 USB Android Auto Autoplay Dongle from Amazon. installed the CarPlay app of the enclosed SD card (is there a newer version of the apk?) and everything is working perfectly now. Unfortunately for free speaking I also have to connect the smartphone to the radio with Bluetooth.
In the call, the inteferce noises are still there but only in the call (Bluetooth). So I can live with it....
I'm so glad that the Dongle is working fine without any interferences!
Next upgrade will be a external micro the build in isn't the best.

Statistics: Posted by Limses — Sat Jul 13, 2019 4:52 pm

Re: Update my unit because of Bluetooth interferences?

2019-07-11T10:30:55

Hi,
Would you please tell us what USB device you bought? As customer service suggested? Cheers
Best Regards
Jam

Statistics: Posted by Jammy — Thu Jul 11, 2019 10:30 am

Re: Update my unit because of Bluetooth interferences?

2019-07-10T00:13:11

I've ordered the android auto USB device and everything is working now without any interferences.
If I get a call the music is stopping but the caller voice is coming from the smartphone itself and not from the car speakers. is this normal?

Statistics: Posted by Limses — Wed Jul 10, 2019 12:13 am

Re: Update my unit because of Bluetooth interferences?

2019-07-05T07:36:19

Hi,
You can directly contact the customer service via Amazon or you can contact support.us@autopumpkin.com. Cheers.
Best Regards
Jam

Statistics: Posted by Jammy — Fri Jul 05, 2019 7:36 am

Re: Update my unit because of Bluetooth interferences?

2019-07-04T17:42:02

But only if the sound comes from an external device.
Like aux or Bluetooth. There are no interference noises when I play a track from the radio itself. Should I contact the Amazon customer service?
Need to know if it's a problem with my unit or my car.
Because everything is working perfectly with the radio except for those inteferces.

Statistics: Posted by Limses — Thu Jul 04, 2019 5:42 pm

Re: Update my unit because of Bluetooth interferences?

2019-07-04T11:56:20

Samsung galaxy s10 and huawei p20 pro.
Same problem.
Connecting is fine and it playing music also but those interferences driving me crazy...
Best regards

Statistics: Posted by Limses — Thu Jul 04, 2019 11:56 am

Re: Update my unit because of Bluetooth interferences?

2019-07-04T07:52:12

Hi,
Do you connect your phone to the radio via Bluetooth? Can you use a different phone or put the phone closer to the radio to test it once again? Cheers
Best Regards
Jam

Statistics: Posted by Jammy — Thu Jul 04, 2019 7:52 am

Re: Update my unit because of Bluetooth interferences?

2019-07-03T07:50:26

It does not matter if the device is connected. If I open the Bluetooth app on the radio the noises are beginning. Sometimes high-frequency noises. And a bumping sound from the subwoofer. It looks like an isolation problem but how can I fix it. Is it the cable from the car or in the radio.
I don't know.
Any suggestions how to find it out?

Statistics: Posted by Limses — Wed Jul 03, 2019 7:50 am

Re: Update my unit because of Bluetooth interferences?

2019-07-03T06:54:18

Hi,
For better confirmation, please send us the pictures on how you connect to an external device. I can check it for you. Cheers.
Best Regards
Jam

Statistics: Posted by Jammy — Wed Jul 03, 2019 6:54 am

Re: Update my unit because of Bluetooth interferences?

2019-07-02T18:26:24

Updated but the problem is still there. Do u have any suggestions to fix the problem?
Would be nice to use Bluetooth and aux.
Is there a possibility to use aux with another app - > Not AVin.
Best regards

Statistics: Posted by Limses — Tue Jul 02, 2019 6:26 pm