PUMPKIN CAR STEREO SUPPORT CENTER

Re: Firmware Update

2017-11-13T06:06:32

Hi DaveUK,
here is the Here we go we download from the Google store.You can have a try .
https://mega.nz/#!NREDBZTJ!9rr4jIb8jCuN ... i9n7Pw77uQ
Regards

Statistics: Posted by Jammy — Mon Nov 13, 2017 6:06 am

Re: Firmware Update

2017-11-09T08:49:23

Hi guys,

I have android 5.1.1 unit which i bought in March this year, I HAD Here WeGo on it and it worked for 6 months without any problem, went to germany from uk with it, works perfect. 2 days ago it showed that it have problem with memory and I could not open maps again, I reboot to factory settings, and now it dont allow me to download it as it says it wont work on my device, what is wrong with it ? do you have any update ? if it worked for 6 months why I cant use it now again??? Here maps are BEST in europe. I really want to use those again.

Statistics: Posted by DaveUK — Thu Nov 09, 2017 8:49 am

Re: Firmware Update

2017-10-24T07:26:10

Hi Jammy,
Many thanks.
Best Regards.
John

Statistics: Posted by Brigham — Tue Oct 24, 2017 7:26 am

Re: Firmware Update

2017-10-24T06:55:01

Hi,
i contact the customer service and they will send it to you soon.
Regards

Statistics: Posted by Jammy — Tue Oct 24, 2017 6:55 am

Re: Firmware Update

2017-10-23T08:37:31

Hi,

I've tried to contact the helpdesk, they do not respond, can you advise a contact email address that will be answered.

I really need the Map software as soon as please.

Regards

John

Statistics: Posted by Brigham — Mon Oct 23, 2017 8:37 am

Re: Firmware Update

2017-10-11T03:04:39

Hi,
For the IGo map,you need to contact the customer service where you bought the unit.They will send you the download link.
Regards

Statistics: Posted by Jammy — Wed Oct 11, 2017 3:04 am

Re: Firmware Update

2017-10-10T07:09:58

Hi,

A little surprised by your response, the unit is an Android device, yes?

Google maps work, if it is the case that some Apps will not work, can you provide a link to the latest software for iGO, please, suppose I had better re-install it if I wish to have a GPS map navigation system, please make sure it is for the UK.

Not overly impressed I can't use every day Android apps from the Google store, defeats the object of having an Android device.

Regards

John

Statistics: Posted by Brigham — Tue Oct 10, 2017 7:09 am

Re: Firmware Update

2017-10-10T03:51:51

Hi,
the unit don't support the app here we go due to the CPU project.
Hope your kind understanding.
Regards

Statistics: Posted by Jammy — Tue Oct 10, 2017 3:51 am

Re: Firmware Update

2017-10-06T11:05:25

Hi,

Re-installed the Firmware as you recommend, all appears to work, time will tell.

The problem I have with the apps, HERE WeGo SatNav app I use, this replaces the one that came with the device (wasn't any good for the UK), does not work, I can download from Google store, but will not run, says it cannot find the storage, checked the settings for storage, all appears okay.

Please advise how to get HERE WeGo working on my device.

Regards

John

Statistics: Posted by Brigham — Fri Oct 06, 2017 11:05 am

Re: Firmware Update

2017-10-05T11:15:28

Hi,

Decided I will return the firmware to the original version, the Map App I use has stopped working with the new version of firmware.

I use HERE 360, very good Android map tool.

Regards

John

Statistics: Posted by Brigham — Thu Oct 05, 2017 11:15 am

Re: Firmware Update

2017-09-27T07:33:32

Hi,
I'll leave it running the latest firmware for now, wait for your engineers to advise how to rectify the defect.
Regards
John

Statistics: Posted by Brigham — Wed Sep 27, 2017 7:33 am

Re: Firmware Update

2017-09-26T02:43:30

Hi,
thank you for your feedback.
I will react this problem to our engineers.
the firmware i gave you is the latest.If you don't mind ,you can try to flash the old version firmware.
https://mega.nz/#!wdcCGIYS!hKUwZA4cgzAv ... 7pGrvc4D9o
Regards

Statistics: Posted by Jammy — Tue Sep 26, 2017 2:43 am

Re: Firmware Update

2017-09-25T07:48:48

Hi,
Uploaded the new Firmware, all appeared to work, what I get now, occasionally the device won't power up, I have to hold power button to enter re-boot mode, then re-install the Firmware. Most annoying, can you advise how to rectify, you may need to provide an update to the latest firmware.
Regards
John

Statistics: Posted by Brigham — Mon Sep 25, 2017 7:48 am

Re: Firmware Update

2017-08-02T02:49:38

Hi,
this is the firmware for the unit C0247.
https://mega.nz/#!pE9RkSYQ!9keYflM6RSJ0 ... veW7UV9MA8
Regards

Statistics: Posted by Jammy — Wed Aug 02, 2017 2:49 am

Firmware Update

2017-08-01T11:21:45

Hi,

I running a 6.2 inch Quad-core Android 4.4 Kitkat Universal Car Stereo In Dash GPS Navigation System Support AVI/DVD/VCD/MP3/CD 2 Din.

Order number: #100000126 dated 22 September 2015.

SKU Code: KD-C0247-UK-B

Can you advise if there is an update for my device?

Only problem I have with the device, occasionally I have to reset the unit due to loss of volume control.

Regards

John

Statistics: Posted by Brigham — Tue Aug 01, 2017 11:21 am