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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2017-12-28T03:32:46 https://forum.autopumpkin.com/feed.php?f=20&t=2724 2017-12-28T03:32:46 2017-12-28T03:32:46 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12232#p12232 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]> Normally after you connect with your iphone and click the download icon ,then the unit should automatically download the phone books. Please check some regarding settings about the contacts in your iphone.
QQ截图20171228113032.png

If this still doesn't help,could you mind show me an video or some pictures about this issue.
Sorry that the unit doesn't sopport apple music app.
Regards

Statistics: Posted by Jammy — Thu Dec 28, 2017 3:32 am


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2017-12-26T20:41:33 2017-12-26T20:41:33 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12200#p12200 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]>
There are 2 more minor things I hope you can help with.

I cannot download my iPhone phone book to the unit.
Can you help?

Also the Apple Music app on play store is not compatible with the device.
Is there any way to get around this?

Thanks.

Statistics: Posted by Michael Spence — Tue Dec 26, 2017 8:41 pm


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2017-12-26T02:19:55 2017-12-26T02:19:55 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12181#p12181 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]> sorry for the late reply.Here is the firmware.
https://mega.nz/#!VJ1hARRS!GNm5rjB6yGm8 ... lJgnUva6zk
Unzip the files to the root content of one sd card or USB stick and insert the card into GPS slot.Then enter settings - car settings - system update.
Regards

Statistics: Posted by Jammy — Tue Dec 26, 2017 2:19 am


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2017-12-25T12:10:17 2017-12-25T12:10:17 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12172#p12172 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]> Could you send me the firmware so i can reinstall it to try and get rid of the blank screen issue.
Thanks

Statistics: Posted by Michael Spence — Mon Dec 25, 2017 12:10 pm


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2017-12-25T08:30:10 2017-12-25T08:30:10 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12166#p12166 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]> Statistics: Posted by Michael Spence — Mon Dec 25, 2017 8:30 am


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2017-12-22T10:04:10 2017-12-22T10:04:10 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12145#p12145 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]> I purchased from the UK Pumpkin website and the order number is 100002624.

Thanks

Statistics: Posted by Michael Spence — Fri Dec 22, 2017 10:04 am


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2017-12-22T07:11:20 2017-12-22T07:11:20 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12143#p12143 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]> please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Regards

Statistics: Posted by Jammy — Fri Dec 22, 2017 7:11 am


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2017-12-21T13:40:03 2017-12-21T13:40:03 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12131#p12131 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]>
I cannot delete the TW app.
I have also added some pictures for you.

Thanks,
Michael
005.jpg
004.jpg
003.jpg
002.jpg
001.jpg

Statistics: Posted by Michael Spence — Thu Dec 21, 2017 1:40 pm


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2017-12-21T07:22:48 2017-12-21T07:22:48 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12122#p12122 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]> thanks for your remind .I have already modified the link .You can download again.
It seems that we don't install the TW app(i also don't recognize this) on the unit before sending the unit out.If you don't mind ,you can try to uninstall it .Or please take some picture or record an video about this issue.
Regards

Statistics: Posted by Jammy — Thu Dec 21, 2017 7:22 am


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2017-12-20T23:08:20 2017-12-20T23:08:20 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12117#p12117 <![CDATA[Re: the solution of the problem that losing some app after restore to factory settings]]>
But the first link only downloaded the voice search app.

Also i have a problem on start up where my screen goes blank.
i have to hit the home key to get an image.
when i check the open apps, there is one called TW which is causing the blank screen.
Can you help?

Thanks,
Michael

Statistics: Posted by Michael Spence — Wed Dec 20, 2017 11:08 pm


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2017-12-20T06:16:28 2017-12-20T06:16:28 https://forum.autopumpkin.com/viewtopic.php?t=2724&p=12107#p12107 <![CDATA[the solution of the problem that losing some app after restore to factory settings]]> Recently we have found that some client restore the unit to the factory settings and lose some original apps.Sorry about this issue.If the model number of your unit is CN10-XXXXX,you can download some app from the following link.
https://mega.nz/#!0EVUXARL!EtO8HBtpgxsD ... O0_E7CkBvg (including GPS test app,easy connect app,quick image app,google map app and ES files app)
https://mega.nz/#!wENRCAyQ!PnbtN5dgsEJa ... a1Kd_Lz2Q( DAB app)
https://mega.nz/#!ZUVl1QAL!B4hk09ceQW06 ... fTk(Torque app)
Regards

Statistics: Posted by Jammy — Wed Dec 20, 2017 6:16 am


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