PUMPKIN CAR STEREO SUPPORT CENTER

Re: New Firmware or Update

2016-04-27T10:35:06

Hi, did you mean that the mic and volume control worked before you installed the new firmware?
Could you please make a video and upload it to youtube, then send the link to us for check?
We will try to help you solve the problem.
Regards

Statistics: Posted by Jammy — Wed Apr 27, 2016 10:35 am

Re: New Firmware or Update

2016-04-23T19:11:33

First start off app with Google Now and a voice command is all fine. But second call with "Ok, Google" shows me an app crash. :/

Now iam testing the new firmware and i have some new problems... mic is not working and the volume control of the radio via turning the round button is not functional...

Statistics: Posted by R4MP — Sat Apr 23, 2016 7:11 pm

Re: New Firmware or Update

2016-04-23T07:41:50

Hi, could you please tell us more details about the google crashed issue? If possible, would you mind take a short video and upload it to youtube, then send the link to us? We will help you check and try to give you solution.
Regards

Statistics: Posted by Jammy — Sat Apr 23, 2016 7:41 am

Re: New Firmware or Update

2016-04-22T19:56:48

Thx for Info.

I think on the last versions of firmware is not everything ok and so we need newer versions for better software

is it possible to use Google now? this app crashes everytime :/

Statistics: Posted by R4MP — Fri Apr 22, 2016 7:56 pm

Re: New Firmware or Update

2016-04-22T07:36:59

Hi, here is the link of the latest firmware for KD-C0411.
https://mega.nz/#!kdcFQTga!K8saGxF0bdD1 ... t8bTZ0CYEs
We just kindly remind our clients, cause some new firmware is used for solve the new function bug.
Regards

Statistics: Posted by Jammy — Fri Apr 22, 2016 7:36 am

Re: New Firmware or Update

2016-04-22T05:57:38

You got the Invoice Number. So you can check what kind of radio that is.

Its for a Opel Antara like this one.

http://www.ebay.de/itm/271937834009?_tr ... EBIDX%3AIT

For my opinion is it not a normal radio where no one needs a newer software version but on a "modern" android radio shut be every time a newer version. if it is not possible so will it be the first and the last time that someone buy a chinese android radio!

Statistics: Posted by R4MP — Fri Apr 22, 2016 5:57 am

Re: New Firmware or Update

2016-04-22T02:40:53

Hi, your system version can not help us confirm which model you bought from us.
So we don't know what firmware suitable for your unit.
And normally we don't suggest the customer install the update firmware when the unit work fine.
If you bought the unit from amazon, you can send us the amazon order.
If you bought it from ebay, you can send us the ebay buyer ID.
You can also send us your email box to us, we can use it to check your order information.
Regards

Statistics: Posted by Jammy — Fri Apr 22, 2016 2:40 am

Re: New Firmware or Update

2016-04-21T18:42:09

Hi,

Build: RK3066-eng4.4.4 27112015.17:13:45

MCU: MTCB-KLD6-V2.81 OCT 22 2015

S/N: 000D18A1266B

I have only the Invoice Number: 1100570

Statistics: Posted by R4MP — Thu Apr 21, 2016 6:42 pm

Re: New Firmware or Update

2016-04-21T10:20:19

Hi, could you please tell us your order number or ebay buyer ID?
We need this information to check your product information.
And please send us your current system version on the unit, you can enter the Settings-->About machine to get it.
If your unit already have the latest firmware, once we get a new firmware from the factory, we can send it to you.
Regards

Statistics: Posted by Jammy — Thu Apr 21, 2016 10:20 am

New Firmware or Update

2016-04-20T19:50:45

Hi,

is there a a newer version of the firmware/software for my radio?

Invoice Number 1100570

Pumpkin Dual Core for Opel 4.4.4

Statistics: Posted by R4MP — Wed Apr 20, 2016 7:50 pm