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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2018-06-07T03:33:28 https://forum.autopumpkin.com/feed.php?f=20&t=605 2018-06-07T03:33:28 2018-06-07T03:33:28 https://forum.autopumpkin.com/viewtopic.php?t=605&p=22002#p22002 <![CDATA[Re: RQ1019E update]]> what is going on with your unit ?
Normally we don't suggest our clients flash the unit if it works as it should .Hope your kind understandings.
Regards

Statistics: Posted by Jammy — Thu Jun 07, 2018 3:33 am


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2018-06-06T08:34:06 2018-06-06T08:34:06 https://forum.autopumpkin.com/viewtopic.php?t=605&p=21996#p21996 <![CDATA[Re: RQ1019E update]]> Is an update available for my device, and where could I find it?
Version MCU:
MTCD_KSP_V1.75_1
Aug 4 2016 17:41:37
Version d'Android:
5.1.1
Version du noyau:
3.0.101+
root@chun-book #66
Thu Aug 4 20:46:10 CST 2016
Numéro de build:
rk3188-userdebug 05082016.11:29:47

Thanks for your help.

Statistics: Posted by Lewis — Wed Jun 06, 2018 8:34 am


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2016-08-25T19:14:16 2016-08-25T19:14:16 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3258#p3258 <![CDATA[Re: RQ1019E update]]> Statistics: Posted by mpl1337 — Thu Aug 25, 2016 7:14 pm


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2016-08-24T05:52:10 2016-08-24T05:52:10 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3218#p3218 <![CDATA[Re: RQ1019E update]]> Sorry about this.
The unit inside parts may have fault, you can choose to return it back.
More details, please contact our customer service or write to "support@autopumpkin.com"
Regards

Statistics: Posted by Jammy — Wed Aug 24, 2016 5:52 am


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2016-08-23T10:21:34 2016-08-23T10:21:34 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3203#p3203 <![CDATA[Re: RQ1019E update]]> Statistics: Posted by mpl1337 — Tue Aug 23, 2016 10:21 am


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2016-08-22T18:02:49 2016-08-22T18:02:49 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3177#p3177 <![CDATA[Re: RQ1019E update]]> Statistics: Posted by mpl1337 — Mon Aug 22, 2016 6:02 pm


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2016-08-22T07:57:58 2016-08-22T07:57:58 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3158#p3158 <![CDATA[Re: RQ1019E update]]> After discussing your issue with our technician, could you please which power cable you used? The power cable with canbus box or the ISO power cable.
1.png

It maybe the system error, you can update the MCU to check, here is the link for the MCU for you.
https://mega.nz/#!YElSyAhK!qUmyJCjNHudQ ... 1zIx_xKsYA
Please refer the below forum to enter the recovery model to update the MCU.
viewtopic.php?f=18&t=14
Regards

Statistics: Posted by Jammy — Mon Aug 22, 2016 7:57 am


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2016-08-20T11:33:39 2016-08-20T11:33:39 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3135#p3135 <![CDATA[Re: RQ1019E update]]> https://youtu.be/2Kx9qkO4FIY

The multimeter shows the voltage from the rear light awg 14(2,5mm2) connected to the trigger line

Statistics: Posted by mpl1337 — Sat Aug 20, 2016 11:33 am


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2016-08-19T18:28:12 2016-08-19T18:28:12 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3129#p3129 <![CDATA[Re: RQ1019E update]]>
I updated to the last(?) Version (your link) because this problems but no change..

Statistics: Posted by mpl1337 — Fri Aug 19, 2016 6:28 pm


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2016-08-19T06:41:12 2016-08-19T06:41:12 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3115#p3115 <![CDATA[Re: RQ1019E update]]> Sometime the new update firmware could solve the problem, and it may also cause other problem. Sorry about this.
Could you please take a video about the rear camera issue, upload it to youtube, then send the link to us?
We will check and try to provide you positive solution.
Regards

Statistics: Posted by Jammy — Fri Aug 19, 2016 6:41 am


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2016-08-19T04:25:42 2016-08-19T04:25:42 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3111#p3111 <![CDATA[Re: RQ1019E update]]>
I have allreday connected the rear camera trigger to the reverse light but problem is the same.

It seems to be the camera software stucks after few minutes and works only after power down > 10 minutes

Statistics: Posted by mpl1337 — Fri Aug 19, 2016 4:25 am


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2016-08-19T03:04:06 2016-08-19T03:04:06 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3105#p3105 <![CDATA[Re: RQ1019E update]]> Could you please tell us if these issue happened before or after you installed the firmware from us?
About the reverse camera issue, it maybe the canbus box fault, if you don't mind, we can give you the instruction to modify the reverse detective wire which is between the canbus box and the power cable and directly connect it to your rear light positive pole.
About the DAB problem, please delete the DAB app and reinstall it to check.
The last ghost, it seems just like a short bug of the system, you can try to press the RST hole to solve it.
Regards

Statistics: Posted by Jammy — Fri Aug 19, 2016 3:04 am


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2016-08-18T17:58:32 2016-08-18T17:58:32 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3087#p3087 <![CDATA[Re: RQ1019E update]]>
The second one is dab... when I start the car and start dab... no signal/no sound ... afters 2-3 restarts it works first and sometimes when I change to a others dab Chanel it changes only name but not the channel..first after some restarts

And the last is... a ghost? Sometimes touching the panel self on any buttons and apps or open the topbar change the radio Chanel and other things :D

Statistics: Posted by mpl1337 — Thu Aug 18, 2016 5:58 pm


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2016-08-18T05:54:39 2016-08-18T05:54:39 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3055#p3055 <![CDATA[Re: RQ1019E update]]> Your MCU version MTCB-KLD6-V2.86 does not have problem.
The MCU link attached for "24stundenpcnotdienst" is used for trying to help him solve the problem.
It's the MTCB-KLD6-V2.85, please don't try to install it on your unit.
Regards

Statistics: Posted by Jammy — Thu Aug 18, 2016 5:54 am


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2016-08-17T17:40:53 2016-08-17T17:40:53 https://forum.autopumpkin.com/viewtopic.php?t=605&p=3039#p3039 <![CDATA[Re: RQ1019E update]]> Statistics: Posted by mpl1337 — Wed Aug 17, 2016 5:40 pm


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