PUMPKIN CAR STEREO SUPPORT CENTER

Re: Time keeps getting reset

2018-06-08T02:57:08

Hi,
i have a query: a few second after you start the engine and display the wrong time,does the time change to the correct one?
you can do as follows :
1.first switch the option "automatic date and time" on .
2.then start the engine and after the unit is completely start on ,if you find the time is wrong,please enter the GPS info or GPS test app to see whether there is any signal you receive.Normally ,the time would be wrong for few seconds but it should be automatically changed to the correct one after you receive GPS signal .Could you mind show me an picture about the GPS signal info page while you cold boot the unit and display a wrong time ?
Regards

Statistics: Posted by Jammy — Fri Jun 08, 2018 2:57 am

Re: Time keeps getting reset

2018-06-06T19:50:55

So now what?

Statistics: Posted by Thebigthn — Wed Jun 06, 2018 7:50 pm

Re: Time keeps getting reset

2018-06-05T01:24:34

Hi,sorry to bring you such a bad experience.
Regards

Statistics: Posted by Jammy — Tue Jun 05, 2018 1:24 am

Re: Time keeps getting reset

2018-06-03T19:01:49

Also, the support staff will not issue a refund since I am beyond my warranty by two months. I would even take an exchange if possible to see if my unit is faulty or if it my car that is faulty.

Statistics: Posted by Thebigthn — Sun Jun 03, 2018 7:01 pm

Re: Time keeps getting reset

2018-06-03T18:59:07

The updated mcu did not work.

Statistics: Posted by Thebigthn — Sun Jun 03, 2018 6:59 pm

Re: Time keeps getting reset

2018-06-02T16:31:19

Well, it wasn't my battery. The problem is still there. I'll update the mcu and see what happens

Statistics: Posted by Thebigthn — Sat Jun 02, 2018 4:31 pm

Re: Time keeps getting reset

2018-06-02T02:17:49

Hi,
yes,you can update it if you need.
Regards

Statistics: Posted by Jammy — Sat Jun 02, 2018 2:17 am

Re: Time keeps getting reset

2018-05-31T19:50:01

What is in this mcu file? I think I solved my problem. My battery was not prodcing enough voltage when I started my car. I changed my battery and I will test it for the next few days.

Should I update mcu anyways? I will update after I determine if my battery is faulty or not

Statistics: Posted by Thebigthn — Thu May 31, 2018 7:50 pm

Re: Time keeps getting reset

2018-05-31T07:32:51

Hi,
sorry that i didn't replied your post more because i knew that you had communicated with our customer service zoey and she will help you all query .
Here is the mcu files which may help you.
https://mega.nz/#!kMEkyY4b!mVBhdUyn8hln ... wF7O4BppwA
Please download the files to the root content of one sd card and insert it into the GPS slot.Then enter settings -car settings - mcu update.
More query ,please contact zoey .
Regards

Statistics: Posted by Jammy — Thu May 31, 2018 7:32 am

Re: Time keeps getting reset

2018-05-30T13:47:15

Bump

Statistics: Posted by Thebigthn — Wed May 30, 2018 1:47 pm

Re: Time keeps getting reset

2018-05-26T22:46:26

I checked my constant power line to the stereo and noticed that the voltage drops to 9v. Will that cause the stereo to reset the time?

Statistics: Posted by Thebigthn — Sat May 26, 2018 10:46 pm

Re: Time keeps getting reset

2018-05-26T04:16:24

Still have the problem

Statistics: Posted by Thebigthn — Sat May 26, 2018 4:16 am

Re: Time keeps getting reset

2018-05-11T14:29:45

Does the Navi app interfere with the unit's ability to set the time when starting up? Also, will this affect the shut down timer?

Statistics: Posted by Thebigthn — Fri May 11, 2018 2:29 pm

Re: Time keeps getting reset

2018-05-09T19:10:06

I am using Waze

Statistics: Posted by Thebigthn — Wed May 09, 2018 7:10 pm

Re: Time keeps getting reset

2018-05-09T01:22:52

Hi , if you switch the automatic time off ,the GPS module won't associate the time .However ,some of Navi app which has any settings about time may make any difference to the time .What navi app you are using ?
Regards

Statistics: Posted by Jammy — Wed May 09, 2018 1:22 am