PUMPKIN CAR STEREO SUPPORT CENTER

Re: Problem Black Screen

2018-05-17T06:49:36

Jonny the car radio I bought it on ebay in the Pumkin Germany store. My ebay account is giovr6-73

This is the link:
https://www.ebay.it/itm/302669112198

Regards

Statistics: Posted by giovr6-73 — Thu May 17, 2018 6:49 am

Re: Problem Black Screen

2018-05-16T03:43:11

Hi all ,thanks for your feedback first.
If you don't mind ,please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and do more test to find this issue and provide you a solution.
Regards

Statistics: Posted by Jammy — Wed May 16, 2018 3:43 am

Re: Problem Black Screen

2018-05-15T15:34:48

This happened to me too a few times now. I couldn't figure out a pattern of when or why this happens if there's one. But the screen always reboots fine. It's weird.

Statistics: Posted by RicoCul — Tue May 15, 2018 3:34 pm

Re: Problem Black Screen

2018-05-15T04:40:37

I wonder if maybe there is a firmware update that can solve this sudden block. If it happened once, it may happen again.However, to respond to Jammy my ebay account is giovr6-73 and I bought the car radio in the Pumpkin shop from Germany.

Statistics: Posted by giovr6-73 — Tue May 15, 2018 4:40 am

Re: Problem Black Screen

2018-05-14T14:54:12

Same happened me recently.
Pressing the RST (reset) button brought the screen back on when it rebooted.
Thought the screen was gone, a bit unusual to see it going black for no reason.

Statistics: Posted by droidman2018 — Mon May 14, 2018 2:54 pm

Re: Problem Black Screen

2018-05-13T07:17:52

I tried before doing other things to do a hard reset and it worked, everything went back to work.
Thanks to all of you.

Statistics: Posted by giovr6-73 — Sun May 13, 2018 7:17 am

Re: Problem Black Screen

2018-05-11T03:39:34

Hi,could you show us an video about this so that we can confirm the cause of your issue.
please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions .
regards

Statistics: Posted by Jammy — Fri May 11, 2018 3:39 am

Problem Black Screen

2018-05-10T11:51:46

Good morning, I bought this model of android car radio 11-RQ0110E two months ago, this morning when I turned it on everything worked including the touch screen but it was black screen. Last night when I turned it off very well, now you see the screen with very low light and you can see vertical lines, the strange thing that when you touch the screen you feel that the app changes. What could it be? Thanks.

Statistics: Posted by giovr6-73 — Thu May 10, 2018 11:51 am