That's strange for us, when we tested the same unit with the same password 1234, and it worked.
You can install the update firmware for this unit and check if it helps.
https://mega.nz/#!pNlQhZxD!OS4-2WE3ld2O ... qXrXiyRIAU
Please follow the below steps to download and install the firmware.
Firstly download the update rar file through your browser, unzip it, then open it and copy all the files in the root inventory of the unzipped folder. Please use a USB stick to copy them, then plug the USB stick into the rear USB cable.
Power off the unit and turn on it again or just press the RST hole to start the update process.
Regards
Statistics: Posted by Jammy — Tue Feb 07, 2017 8:53 am
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I also think the problem is related to the cache data you cleaned, please go to the CarSettings--Factory settings--factory_reset_settings to click "Erase everything", you need to input the password 1234 to start this factory settings reset. Hope this can help you solve the problem.
Regards
Statistics: Posted by Jammy — Fri Dec 30, 2016 6:08 am
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Here is another forum about how to troubleshoot the GPS issue and try to solve it.
viewtopic.php?f=3&t=1292&p=5556#p5556
Regards
Statistics: Posted by Jammy — Fri Dec 23, 2016 7:55 am
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For the igo maps, sorry for the lack instruction, you need to unzip the download maps file and copy them into the USB stick, then enter "ES File Explorer" to find the external usb stick position like the below picture, click the igo navigation software, just like install a third party app.
Regards
Statistics: Posted by Jammy — Fri Nov 25, 2016 9:27 am
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Statistics: Posted by btbrandontyler — Fri Nov 25, 2016 2:53 am
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Could you please check it?
If you still have problem about the gps, please contact us feel free.
Regards
Statistics: Posted by Jammy — Mon Nov 21, 2016 11:06 am
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