PUMPKIN CAR STEREO SUPPORT CENTER

Re: Bluetooth problem obd2 RQ0369E

2016-11-30T01:57:43

Hi,
Could you please tell us your order number?
You can also contact our customer service to get a WiFi OBD2 dongle.
Regards

Statistics: Posted by Jammy — Wed Nov 30, 2016 1:57 am

Re: Bluetooth problem obd2 RQ0369E

2016-11-28T19:45:35

http://www.autopumpkin.com/pumpkin-8-in ... fi-3g.html

Require extra WIFI OBD2 dongle....

Statistics: Posted by elitegroup — Mon Nov 28, 2016 7:45 pm

Re: Bluetooth problem obd2 RQ0369E

2016-11-28T19:24:08

Yes OBD2 WIFI works well. OBD2 bluetooth I have never seen any work with the Parrot FC6000 with Torque and Dashcommand, but if I prove that works thank you...

Statistics: Posted by elitegroup — Mon Nov 28, 2016 7:24 pm

Re: Bluetooth problem obd2 RQ0369E

2016-11-28T01:34:53

Hi,
Sorry for the delay reply due to the weekend.
Did you mean that you got an OBD2 wifi from us and it worked?
For the Parrort FC600, it's a better Bluetooth module and it has been tested to work with OBD2 Bluetooth without problem.
We can send you the update mcu kld6-2.97, just hope it can help you.
https://mega.nz/#!FI9nXYjK!7Ms6pqWrj4bn ... q2EaCuxmds
The process is just like the steps you ever updated the firmware before.
Any assistance, contact us freely.
Regards

Statistics: Posted by Jammy — Mon Nov 28, 2016 1:34 am

Re: Bluetooth problem obd2 RQ0369E

2016-11-25T10:16:37

Updates the mcu to Kld6-2.97.

Statistics: Posted by elitegroup — Fri Nov 25, 2016 10:16 am

Re: Bluetooth problem obd2 RQ0369E

2016-11-25T10:12:49

For the thousandth time, Parrot FC6000 does not support OBD2 ... It's so hard to explain!!! Only OBD2 WI-FI.

Statistics: Posted by elitegroup — Fri Nov 25, 2016 10:12 am

Re: Bluetooth problem obd2 RQ0369E

2016-11-25T06:47:15

Hi,
That's really strange.
Normally you just need to choose the paired devices and click the dustbin icon in the right bottom of the Bluetooth menu.
And when you do a factory data restore or update the system, the Bluetooth paired record can also be deleted.
Could you please don't plug the OBD2 dongle to your car to check?
And if possible, would you mind take a short video, upload it to youtube, then send the link to us?
We will try our best to provide you best solution.
Regards

Statistics: Posted by Jammy — Fri Nov 25, 2016 6:47 am

Re: Bluetooth problem obd2 RQ0369E

2016-11-24T18:59:37

Hi
Iam update software from link above but the problem still persist.If i open the bluetooth setting obd2 device is green that mean connected also remember my paired phone before reinstall.If i try delete , disconnect or unpair obd2 button is unresponsive.Bluetooth showing all the time obd 2 connected even is disconnect.

Statistics: Posted by Martas4676 — Thu Nov 24, 2016 6:59 pm

Re: Bluetooth problem obd2 RQ0369E

2016-11-24T09:20:19

Hi,
Sorry for the trouble caused.
I think it maybe the software bug, so if you don't mind, please try to install the update firmware to check, here is the link for your unit RQ0369E.
https://mega.nz/#!FEtQRahA!Oh084yfP8jPF ... JpEo-rPUJE
You can refer the below forum to download and install it.
viewtopic.php?f=18&t=14
Regards

Statistics: Posted by Jammy — Thu Nov 24, 2016 9:20 am

Re: Bluetooth problem obd2 RQ0369E

2016-11-24T07:54:26

Hi
Yes she contacted me via amazon message.But she just answered how delete device but this do not work for me that iam try before and this is a reason why contact you.Bluetooth device obd2 showing always connected lighted green and i cannot delete from list.Iam try factory reset but the list of device is not deleted and obd2 showing still connected.

Statistics: Posted by Martas4676 — Thu Nov 24, 2016 7:54 am

Re: Bluetooth problem obd2 RQ0369E

2016-11-24T01:56:10

Hi,
Your amazon order number was checked by my amazon customer service colleague, please don't misunderstand.
That we do is just for confirming the unit you said if it's right as the one we sent out.
She said that your question had been answered.
If the problem is still unsolved, please contact us feel free.
Regards

Statistics: Posted by Jammy — Thu Nov 24, 2016 1:56 am

Bluetooth problem obd2 RQ0369E

2016-11-23T18:17:14

Hi iam bought last week pumpkin unit RQ0369E version MTCB-kld6-V2.86 on amazon order no. 202-1679321-8769963 .But i have a problem with bluetooth i cannot unpair or delete devices from list and obd2 device showing always connected even if is not in range.Iam try hard reset unit but nothing happen device still showing the same bluetooth devices list .Thank you for your help or link with any update

Statistics: Posted by Martas4676 — Wed Nov 23, 2016 6:17 pm