PUMPKIN CAR STEREO SUPPORT CENTER

Re: 27-AQTU72 questions

2016-12-24T20:56:32

Thanks the factory reset fixed the issue. Im having trouble installing torque pro from the Google play store. It gets to about 90% then says the app can't be installed.

Statistics: Posted by fire_fighter1992 — Sat Dec 24, 2016 8:56 pm

Re: 27-AQTU72 questions

2016-12-14T02:15:41

Hi,
Sorry for the trouble caused.
Regarding your issue, it maybe the system software problem or the installed third party apps cause it.
Please go to the CarSettings--factory_reset_settings, click Erase everything, input the code 1234 to restore the factory settings.
If this does not help, we can send you the original firmware to flash the unit.
Regards

Statistics: Posted by Jammy — Wed Dec 14, 2016 2:15 am

Re: 27-AQTU72 questions

2016-12-12T23:10:39

My unit has recently started randomly not turning on. I have double checked all the connections and they are all good. It will turn on sometimes and other times will not. There is no pattern for when it works and does not work.

Statistics: Posted by fire_fighter1992 — Mon Dec 12, 2016 11:10 pm

Re: 27-AQTU72 questions

2016-11-30T08:51:37

Hi,
There is not a place or port for an external mic.
Please check if the sound clarity of the internal mic is interfered by the background noise, running engine and other noise inside the car.
Regards

Statistics: Posted by Jammy — Wed Nov 30, 2016 8:51 am

Re: 27-AQTU72 questions

2016-11-29T19:47:46

I'm having an issue with sound clarity of the microphone when I'm on the phone. Is there anyway to wire in an external microphone? I looked at the wiring harness and didn't see a place for a mic.

Statistics: Posted by fire_fighter1992 — Tue Nov 29, 2016 7:47 pm

Re: 27-AQTU72 questions

2016-11-29T07:57:22

Hi,
There is a digital PDF version of user manual.
https://mega.nz/#!IMEgDIqZ!IaDTdkbA85jU ... HJM8T4s4uM
Regards

Statistics: Posted by Jammy — Tue Nov 29, 2016 7:57 am

Re: 27-AQTU72 questions

2016-11-28T19:23:46

Do you happen to have the PDF version of the user manual. Mine got misplaced during the install.

Statistics: Posted by fire_fighter1992 — Mon Nov 28, 2016 7:23 pm

Re: 27-AQTU72 questions

2016-11-28T10:04:53

Hi,
For the boot logo, this unit AQTU72 includes almost all the famous cars manufactures, please press the screen and drag down to double check it in factory settings.
If you still could not find it, we will ask the factory technician which format and other requirements of the picture can be set to the boot logo.
For the illumination wire, you first need to connect it to your car headlight positive pole or other ACC wire of your car.
Then the buttons on the unit will turn on when you turn on the headlight or turn on the unit.
Regards

Statistics: Posted by Jammy — Mon Nov 28, 2016 10:04 am

27-AQTU72 questions

2016-11-28T05:06:58

Is there a way to upload a boot logo from a usb drive? My cars manufacturer is not in the list of available boot logos? Also my buttons on the left side are not illuminated at night. Is there a setting or anything to get them to turn on?

Statistics: Posted by fire_fighter1992 — Mon Nov 28, 2016 5:06 am