Sorry for the late reply due to the Chinese New Year's Day.
Could you please first tell us your order number or buyer ID?
Our unit can only support the 3G WCDMA sim card, please check it.
And normally the unit can connect to internet when the signal bar are filled.
That's strange, would you mind take a video to help us check?
We will try to provide you positive solution.
RegardsStatistics: Posted by Jammy — Mon Feb 06, 2017 10:05 am
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