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PUMPKIN CAR STEREO SUPPORT CENTER Get support for PUMPKIN products. Get the information you need for the type of product you own. 2020-03-05T06:52:38 https://forum.autopumpkin.com/feed.php?f=3&t=15752 2020-03-05T06:52:38 2020-03-05T06:52:38 https://forum.autopumpkin.com/viewtopic.php?t=15752&p=31108#p31108 <![CDATA[Re: [Pumpkin CN01] the solution of car stereo buttons do not work]]> I have a problem with Pumpkin CN01 Serie aa0411b. Touchscreen and touchbuttons without function. Can you send me a link with firmware and mcu update files?

Buildnumber: Android 9 201911231230
MCU: CSN2_1062019_143526

Ebay: 24-045526-46362

This Device is new bought on ebay

Thanks

Omnia86

Statistics: Posted by Omnia86 — Thu Mar 05, 2020 6:52 am

]]> 2019-11-26T01:07:28 2019-11-26T01:07:28 https://forum.autopumpkin.com/viewtopic.php?t=15752&p=30855#p30855 <![CDATA[[Pumpkin CN01] the solution of car stereo buttons do not work]]> The followed by ways only apply to Pumpkin CN01 series car stereo.Pumpkin CN01 series car stereo SKU including: AA0495B, AA0437B, AA0461B, AA0482B, AA0483S, AA0412B, AA0411B, AA0492B, AA0493B, AA0415B, AA0404B.

1. Update to the latest MCU
https://mega.nz/#!bXpUQAzb!l-5Nn8qyiHIF ... HcHO4wC6Cc
Operation method: download the file, copy the update2.bin to the SD card or the root of USB card, then plug into the port of SD/USB, click settings- car settings- upgrade system. Or click the restore factory settings- update MCU, click the update MCU(red words) to update.

2. Reset the buttons
2.1 How to reset the buttons of a car stereo with hardware buttons
Click Settings- Car settings- Factory settings- Input the password 126- Click Key- Choose Panel Control Settings- Clear- Make button settings- Save Exit- Exit.



2.2 How to reset the buttons of a full touch screen car stereo
Click Settings- Car settings- Factory settings- Input the password 126- Click Key- choose Touch Key Study- Clear- Make buttons settings-Save Exit- Exit



Note: Be sure to save and then try the buttons whether work or not.

If the two above ways do not work, please contact us and offer your car stereo MCU version date. Or offer the logcat logo file to us, our technical team will analyze the issue through your file and find the solution. It will help to improve the quality of this product in the future.

Logcat logo file steps:
1. Insert the USB disk.
2. Enter Settings- Car settings- Factory settings- input the password 0000, the logcat OK appears at the bottom of the screen.
3. Return to the interface and click the ES file explorer, then choose the USB Disk.
4. Here are the dmesg.txt and logcat.txt files.

Statistics: Posted by Jammy — Tue Nov 26, 2019 1:07 am

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