PUMPKIN CAR STEREO SUPPORT CENTER

Re: Unit reboots occasionally

2020-02-12T01:31:14

Hi,

Sorry for the delay.
https://mega.nz/#F!GC4QCazA!aWKsDx7nHaPu94SlcztAIw
Do not decompress, open the file after downloading, copy kupdate.zip to the root directory of the USB flash drive, and insert it into the car. It will automatically recognize the upgrade.

Jammy

Statistics: Posted by Jammy — Wed Feb 12, 2020 1:31 am

Re: Unit reboots occasionally

2020-02-11T01:49:03

Anyone???

Statistics: Posted by msassman — Tue Feb 11, 2020 1:49 am

Re: Unit reboots occasionally

2020-02-10T04:14:07

Still waiting for an answer on how to update firmware.

Statistics: Posted by msassman — Mon Feb 10, 2020 4:14 am

Re: Unit reboots occasionally

2020-01-26T20:09:56

The updated mcu seems to have helped the shutting down of the unit. You still did not answer my last question, the firmware is not prompting to install. Can you provide detailed directions on how to do that?

Statistics: Posted by msassman — Sun Jan 26, 2020 8:09 pm

Re: Unit reboots occasionally

2020-01-19T01:52:18

Hello,

For the fast bootup, please enter the settings of the car stereo-car settings-general settings-standby time-select "one hour"-exit. Turn on the car ignition again within one hour, the car stereo can start quickly.

Thank you
Jammy

Statistics: Posted by Jammy — Sun Jan 19, 2020 1:52 am

Re: Unit reboots occasionally

2020-01-17T05:49:23

MCU Updated, no luck on firmware. Placed zip on root of sd card, same as mcu, placed sd card in slot and nothing happens.

Statistics: Posted by msassman — Fri Jan 17, 2020 5:49 am

Re: Unit reboots occasionally

2020-01-15T05:56:09

Hello,

Here is the firmware.
https://mega.nz/#F!GC4QCazA!aWKsDx7nHaPu94SlcztAIw
Do not decompress, open the file after downloading, copy kupdate.zip to the root directory of the USB flash drive, and insert it into the car. It will automatically recognize the upgrade.

Here is the MCU update.
https://mega.nz/#!fTpTiY7C!tpCTjYpiI72p ... 5Z_OXXPbtI
Do not decompress, copy update2.bin to USB. Settings-Vehicle Settings-Upgrade-Upgrade MCU.

Thank you
Jammy

Statistics: Posted by Jammy — Wed Jan 15, 2020 5:56 am

Re: Unit reboots occasionally

2020-01-13T00:10:48

Also, should apps like spotify still be running when I turn the car back on, mine defaults to the main screen each time and I have to relaunch all the apps.

Statistics: Posted by msassman — Mon Jan 13, 2020 12:10 am

Re: Unit reboots occasionally

2020-01-13T00:01:12

See attached image, also could you please reply to the rest of my query?

Statistics: Posted by msassman — Mon Jan 13, 2020 12:01 am

Re: Unit reboots occasionally

2020-01-11T16:38:43

also, can you please advise as latest firmware and mci for the unit?

Statistics: Posted by msassman — Sat Jan 11, 2020 4:38 pm

Re: Unit reboots occasionally

2020-01-11T16:36:58

you said the red line goes to the ignition, power is removed from the unit at that point and it is receiving power from the battery to stay active, or does it have its own internal power source? The red line has power when the ignition is on. The issue is that after turning the car off, about 10 minutes later the system shuts down completely. When I start the car hours later, the unit does a full boot rather than a 1 second instant on startup. The time after coming back up is roughly 10 to 15 minutes after I shut the car off last which indicates after the screen shuts down when ignition is turned off, the unit is doing a full shutdown. Does the instant startup require power to stay active? Could an app not be closing and causing it to crash while in standby?

Statistics: Posted by msassman — Sat Jan 11, 2020 4:36 pm

Re: Unit reboots occasionally

2020-01-11T07:31:59

Hi,

We think that maybe the red line does not connect well.
Please check that when you do not turn off the car stereo, the red line whether has 12v or not.

Thank you
Jammy

Statistics: Posted by Jammy — Sat Jan 11, 2020 7:31 am

Re: Unit reboots occasionally

2020-01-10T23:58:32

Car is a 2000 camaro. The red line is wired to the ignition power circuit. Instant on feature is working intermittently.

Statistics: Posted by msassman — Fri Jan 10, 2020 11:58 pm

Re: Unit reboots occasionally

2020-01-09T18:33:16

If the wiring was the issue it would do it every time, wouldn't it? I only does it occasionally. Is there updated firmware for it. It has never been updated.

Statistics: Posted by msassman — Thu Jan 09, 2020 6:33 pm

Re: Unit reboots occasionally

2020-01-06T02:21:58

Hi,

Please offer your car model and car year.
The red line inside the power line is used to control the on / off of the car stereo. Connect the red line to the ignition key of the car. After disconnecting the power of the red line, the car stereo will automatically shut down.

Thank you
Jammy

Statistics: Posted by Jammy — Mon Jan 06, 2020 2:21 am