Most of the time I try to reboot the unit and it works great on a long boot.
I have tried 3 different GPS dongles and the exact same problem happens with all of them. I can receive a high quality signal, but not lock onto a location. I have another head unit from another manufacturer and it works perfectly every time.
Statistics: Posted by JamesNorth — Tue Oct 17, 2017 12:44 pm
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But sorry,there is still no effective way to solve this problem.Our technicians are trying to find the solution.Once we get regarding solution,we will notice you here.
When does the problem happen?
Hope your kind understanding.
Regards
Statistics: Posted by Jammy — Mon Oct 09, 2017 2:47 am
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I find that it works better in a full boot rather than quick boot.
Statistics: Posted by JamesNorth — Sat Oct 07, 2017 12:50 pm
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Buyer id from eBay is jamesnorthproductions eBay item 302160574207. Please advise the best software to be running - I'm very confident doing upgrades to these devices as I've owned 3 head units now.
GPS is in the middle of the dash exposed to the sky and nothing is near it. It receives signal for all satellites (blue indicators in GPS status app) but rarely goes green. I've owned a couple of head units before this one and they all worked perfectly (Android 4.2 and 4.4 devices)
In fact most of the time it doesn't lock on GPS - I'll take some pictures of this at some point.
Statistics: Posted by JamesNorth — Fri Sep 29, 2017 10:43 am
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Regarding the problem of the GPS, please first confirm the antenna doesn't covered by metal which would affect the reception.In addition,the antenna should be place far away other wire to avoid the eletromagnetic interference.
Please try your best to show me some picture or an video about the problem.It is very helpful for us to solve the problem.
Regards
Statistics: Posted by Jammy — Mon Sep 25, 2017 11:24 am
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I have signal from all satellites, but it takes about 10 mins to go green.
This has happened since I got my unit in May - I have tried several firmware updates and it's still the same. I have heaps of other issues too (shutdowns, cold boots as well).
Statistics: Posted by JamesNorth — Sun Sep 24, 2017 12:14 am
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please show us the screenshot of the system info page.
Please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Regards
Statistics: Posted by Jammy — Mon Sep 11, 2017 6:53 am
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after I installed the latest firmware (30.06.2017) and updated the MCU, the TomTom Go app will need a long time (~10 Minutes) for the GPS fix.
Otherwise the funktion "GPS status" in the android os setting shows enough satellites...
What's the reason?
BR
Sal
Statistics: Posted by sal — Fri Sep 08, 2017 4:56 pm
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