PUMPKIN CAR STEREO SUPPORT CENTER

Re: Bottom of touchscreen is unresponsive

2018-03-19T03:37:18

Hi Chris61,
it seems not.You can contact the customer service for help.
Regards

Statistics: Posted by Jammy — Mon Mar 19, 2018 3:37 am

Re: Bottom of touchscreen is unresponsive

2018-03-17T10:31:16

Hi Jammy, the bottom of my head unit is unresponsive. I bought the unit in July 2016.
7" Android 5.1 Lollipop Car GPS Bluetooth Stereo QUAD CORE OBD2 DAB+ HD 1024*600

Are there any fixes besides replacing the screen

Statistics: Posted by Chris61 — Sat Mar 17, 2018 10:31 am

Re: Bottom of touchscreen is unresponsive

2018-01-15T10:59:12

Hi,
here is the firmware for your unit.https://mega.nz/#F!cd1XEQBT!bpFEJtpzJBgi0mYQEWukNA .If the problem still there, i hope you can show us an video about it.Sorry,it is a little hard to understand your problem well.
Regards

Statistics: Posted by Jammy — Mon Jan 15, 2018 10:59 am

Re: Bottom of touchscreen is unresponsive

2018-01-12T07:40:31

Hello. I received the new touch panel and installed it and the touchscreen now works properly. However, the unit no longer plays music. It plays tones when you press buttons and it will play music from the AM/FM Radio. However, there is no sound from bluetooth or other apps anymore. Also, the button illumination no longer works either. The buttons remain unlit with the illumination wire connected or disconnected. Please advise.

Statistics: Posted by animalmother14 — Fri Jan 12, 2018 7:40 am

Re: Bottom of touchscreen is unresponsive

2017-12-21T08:35:50

Hi,
Please send 45USD to our Paypal account: passionwong@hotmail.com
And tell us the customer service or me the transaction number, we will arrange the delivery asap when your payment confirmed.
Have a lovely day;)
Best regards

Statistics: Posted by Jammy — Thu Dec 21, 2017 8:35 am

Re: Bottom of touchscreen is unresponsive

2017-12-20T21:42:20

How do I purchase the replacement touchscreen for my AutoPumpkin 11-RQ0264. I was told that the part is 45USD. I would like to place an order right away. Thank you.

Statistics: Posted by animalmother14 — Wed Dec 20, 2017 9:42 pm

Re: Bottom of touchscreen is unresponsive

2017-12-20T02:25:44

I bought the unit from eBay. I no longer have that account anymore. What other options do I have?

Statistics: Posted by animalmother14 — Wed Dec 20, 2017 2:25 am

Re: Bottom of touchscreen is unresponsive

2017-12-19T09:02:22

Hi,
you can contact the customer service where you bought the unit to change the touch screen.
Regards

Statistics: Posted by Jammy — Tue Dec 19, 2017 9:02 am

Bottom of touchscreen is unresponsive

2017-12-18T01:13:27

I have a Pumpkin 11-RQ0264. The bottom section of the touchpanel is unresponsive. Many menu options and keys are now unuseable to me because the bottom portion of the screen is unresponsive. Please advise.

Statistics: Posted by animalmother14 — Mon Dec 18, 2017 1:13 am